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April 2024 by Johana Duenas
Less than a month ago I purchased a diffuser at this location. Worked perfectly fine when I connected so I threw receipt and box away. 2 weeks later the diffuser stopped working so I brought it back to the store to see what we could do. The manager, Isabella stated that because I didn’t have the box I would have to purchase another one and that there was nothing else that could be done and offered no other solution. This is a very expensive diffuser, it’s a shame because I shopped here regularly but this experience definitely left a sour taste in my mouth.
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February 2024 by Mario Moraza
My wife loves this place and so do I. Good quality items at a fair price.
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January 2024 by Laura Gutierrez
I LOVE EVERYTHING from this store. But i walked in last week and the customer service was non existent. The manager who has behind the register wouldn’t allow the one employee who tried to help me out and took the time to be nice to me and actually asked if i needed help. He insisted she swapped customers bc she couldn’t leave the front of the store unattended. (Understood, but just poor customer service)I was asked to hold my items and not in a nice and polite way by the third employee in the store who was very rude. And honestly thought about it twice before purchasing the items after the bad taste i had in my mouth… but i do love their merchandise. Manager who rang me out was super rude to me, but was being extra friendly to the person in front of me…I’m not one to leave a review anywhere but good customer service is a must if you work retail. And being kind and nice is free, it’s Christmas season. Makes me never want to step foot there.
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November 2023 by Monica R.
I don't live close to the area but whenever I'm around I just come here . There's always something to find here . The decor it's sooo amazing it's so cool and retro . Definitely a place to visit and one of the most unique stores in this mall .
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November 2023 by Maryann Llanio
The employees were so polite and helpful. I found exactly what I wanted to purchase.
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October 2023 by M.C Q
Excellent customer service. Price on discount was perfect. Beautiful product.
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September 2023 by Juliette Gutiérrez
I love this place, amazing employees all with the knowledge to help you with any questions about crystals and other stuff, so clean and the smells are really nice. Very curious and unique pieces for any ocassion. Good prices and overall very spiritual aura. Always love to come back and get some nice gifts for my friends and family, totally recommend ?
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April 2023 by Ashia Davis
First of all, it was the beautiful aroma coming from the store that got my attention. When I entered, I was greeted with the warmest and sincerest hospitality. D and the young man that was working with her are salt of the earth. D is very knowledgeable, friendly, and professional. She went over and beyond for me. The store has some beautiful, unique items. D was able to accommodate me with the particular items I needed. I felt so welcomed. D assistant is a wonderful gem as well. Both knew it was my birthday and threw in some gifts for me. The incense is a must have. I'll be visiting this store more often and I definitely recommend.
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April 2023 by Cari Cedron
I love this store. It has such interesting merchandise, a bit pricey but worth it.
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March 2023 by Mrs.D
First of all, it was the beautiful aroma coming from the store that got my attention. When I entered, I was greeted with the warmest and sincerest hospitality. D and the young man that was working with her are salt of the earth. D is very knowledgeable, friendly, and professional. She went over and beyond for me. The store has some beautiful, unique items. D was able to accommodate me with the particular items I needed. I felt so welcomed. D assistant is a wonderful gem as well. Both knew it was my birthday and threw in some gifts for me. The incense is a must have. I'll be visiting this store more often and I definitely recommend.
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February 2023 by Cc M
I love this store and been going here for years but these new employees said the sticker were buy two and get one free and instead charged me all of them under a small discount. Just weird and lied
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December 2022 by Maria Iglesias
I have been shopping at The Westland store for a few years and is my favorite store. The manager Dee, along with her staff always makes shopping there a pleasant experience. Not only do I have beautiful items in my home, but also good memories.
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November 2022 by Mari Perez
I visit here last Saturday to buy my daughters friend a birthday gift. And as always the staff here is so wonderful and kind. A store having a great team makes shopping such an amazing experience.
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November 2022 by Belen Rugerio
I bought a rose quarts,it fell down twice and it didn’t break.My friend bought a rose quarts and a amethyst when it fell it didn’t break.I would recommend coming back to this store 10 out of 10
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October 2022 by joe b
Friendly knowledgeable staff great variety of merchandise
