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January 2024 by Eulalia Rodriguez
I had the pleasure of experiencing exceptional customer service from William at this Enterprise location this morning. From the moment I walked into the establishment, I was met with professionalism and efficiency. William addressed my concerns and ensured that I had a positive experience. William displayed empathy and understanding, making me feel valued as a customer. His exceptional customer service skills were evident throughout our interaction. He was attentive, knowledgeable, and genuinely committed to providing the best possible service.
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January 2024 by Ulises Hernadez
Excellent service for pick up and delivery. Maria an effective person in her work
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January 2024 by Maria Garcia
Great experience and timely delivery. The entire staff at this location is awesome to work with when renting a vehicle.
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January 2024 by Felicia Puckerin
Thank you for a wonderful experienceThe staff was very professional and politeThe whole process was great
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January 2024 by Oli417 7272
Please do not go to this enterprise location,service is horrible, is like the lady there ,will not care if you either rent or not ,I went with my wife like tree weeks ago.How this location still provides service.Im actually surprised. It was a terrible experience, I rent a car with a different company, never ,ever again .Enterprise rental car is dead to me .I will make sure my family and friends will never go to this place .
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January 2024 by Jack Meaney
The staff at the Hialeah store are the best
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January 2024 by Patricia Dajer
disgusting! horrible customer service!made a reservation at the beginning of December for the 29th and when I arrived to the location they said there’s no car available!They ruined my vacations and without a car ? Tried to call different locations and they all said the same thing!Deff I do not recommend this company
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January 2024 by michel montalvo
It was very easy in order to rent and return the vehicle. Nice support fro the manager and workers. I will recommend it 100%. I visited other renters in the area and always something hiden.
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January 2024 by Mardy full throttle
Very professional and friendly
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January 2024 by Angel Caminero
Terrible service, I do not recommend it, they never have the car available
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January 2024 by Carmen Polo
Mari took care of me and went above and beyond. I highly recommend this enterprise location in Hialeah.
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November 2023 by Walter Dk
Good service
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October 2023 by Yanet Estopinales
I do not usually review much. But felt I needed to give credit when it is due. This location exceeded my expectations in fast, professional, and reliable services. Maria Carmela Moreno, and Junior Milenis made my experience at this location amazing and reassuring from beginning to end ! Keep up the good work !
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September 2023 by Yane C Morejon
In rented a car a mont ago, I returned on time in NJ. They never called me but called my daugther Who was my emergency contact asking for a late payment. I am still waiting for my deposit back.
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September 2023 by Evelyn Gattorno
I wrote a negative opinion about this establishment on August 4 and even today they have not resolved my case…They've been harassing me for 3 days telling me that the contract is going to close and nobody does anything... in the store where we're English-speaking because this is "America"..They don't solve anything... only discriminating against Latinos and telling lies... after we exposed the super manager Sabrina Altine, 3 more managers called me... Antonio and two more promising to close the contract for a car that It was delivered from Friday, August 4 and no one has any answers yet... but today they did charge me more than 260 dollars again, despite the fact that they don't "speak Spanish" but they do charge in any language..Mr. Chris M asked that we send him an email with the information and it didn't solve anything either... he didn't reply...for what it's worth, this is the reservation #...1JKTVF...I don't know if it's in retaliation to the previous comment or that they are simply that inefficient…What I do know is that I NEVER in my life rent from ENTERPRISE and to all the people I know I will tell them NEVER DO IT EITHER...
