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September 2019 by Nuntek Grana
Great attention, friendly and you are not rushed to pick the glasses after your eye exam.
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July 2018 by Maria Novoa
I should have read the reviews before going. The initial visit was 2 hours because of the new computer system nobody seemed to know. The second visit to pick up my glasses, they didn't include transition when it was clearly recommended by the Dr. Third visit I picked up the new and improved set but I can't see unless I bow my head. Do today I will go again for a forth time. Maybe they will get it right this time or they will return $600+ of the purchase. 200 ]aid by insurance. 400 out of pocket.
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September 2017 by Cinema74
Called to see if I could get an appointment for the same day. Lady answers phone, I ask her if she can fit me in today and then she puts me on hold...over 5 minutes because I hung up. The FUNNY thing is the hold message clearly states that walkins are always welcome, she could have just told me that! I'm not going there!
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September 2016 by picmonsta
Customer service @ the store on Alton Rd, Miami Beach was great. employees were helpful and definitely a five star customer service, the lab tho .. Not even worth one star, I had my glasses made at several different places where they had to send it out of state, few in Michigan and still got it back in less than a week. Here at for eyes been over two weeks and the lab only a town over in Hialeah!!!! Seriously??! Different story all the time, from yes we have the frame to no we don't and have it and have to order to glasses did'nt pass quality control to few more days and still no guarantee, this is my first time and my last! It's really unfortunate because the store itself is great but LAB stinks!!!!
