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January 2024 by John Martinez
Great place and the staff was super awesome and helpful thank you.
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January 2024 by Adrianna K-Q
sell used and broken products.and label then as new .they never answer the phone . and you can only return items within a week .
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January 2024 by Ruben Ravelo
Yesterday I went to trade in my PS4 and two games and to buy the PS5, but the employee didn’t accept the trade and the purchase because I didn’t had my HDMI Cable . They lost a $500 sale for a HDMI Cable, that was stupid not to accept the deal for a cable that cost like $2.
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December 2023 by Jhamid ضصثقفغع
never open
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October 2023 by Vishal
The dude working here was super friendly and helpful! Really helped me out a lot!
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October 2023 by Dayan Alfonso Borrego
There are only modern games and most of them for PS5, if you are looking for PS4 games that you want to play from 2022 and back, you will find very little
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October 2023 by Rene Lantigua
Everything is very expensive
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September 2023 by Rachel Teijeiro
Sadly I had to give it one start cause with cero wouldn’t let me give it a review. The guy there “John” according to the receipt was extremely rude, not only because he completely ignored my son and I when we walked in and for the next 5 minutes we had to wait there when they was only one costumer in the store. But he also slammed the game my 8 years old son was buying, in the counter. Horrible experience for my son and I after he waited for so long for that game.
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September 2023 by Luigi Dominguez
brandon and melissa the associates there were hiding in the back of the store when i arrived, had sign up saying "out from 2:00-2:45 pm, melissa popped out when i knocker at 2:52 pm, did not want to assist in any way
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September 2023 by Jean Carlo Canabal
Horrible experience. John from this location doesn’t know how to deal with customers. Purchased a “new” game. What I received was an unsealed copy closed by a sticker. Not a new game. Their justification was since it was the “last copy” they open it. Apparently this is a policy of theirs. Unacceptable and John’s inability to manage issues and poor attitude will keep me from shopping at all GameStops.
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September 2023 by Yesenia Valentin
John is the manager there. He's great, very attentive, and helped me with all my questions with everything I needed to purchase. Wish there were many more managers like this. Thank you john so much.
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January 2023 by Ramses Espinoza
Good service but lack of products
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December 2022 by Joe Joe
New = Opened and tampered game.They got the definition of “New” completely wrong.
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September 2022 by Yosbel Garcia
Worst Place Ever Really bad costumer services I just need to return a damage headphones and the lady was rude , I check return policy before I went there But it's the wrong Game Stop to return any damage selling. Disgusting Place to do business,,After that I went to the Store located at 49 street and all the problem was fixed with a real GameStop worker,that confirmed the GameStop Store located in 68 street is a scam Place beware.
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September 2022 by Alex Leon
This Company's customer service has declined over the years. Specifically this store. I had many bad experiences with them for example. Buying damaged pre-owned games, on Pre-order games there is always an issue UPS truck broke or their answer something happens, we are expecting a delay. I understand that! But not a courtesy call regarding this issue. I would save time and gas. They used to call you and let you know that the game arrived. They don't do that anymore, though they said they still do it. Rarely anyone answer any phone calls. Employees are nice and always helping the customer but supervisors are very rude to them and also to the customer. I'm very disappointed as for me I won't be coming to this store ever again.
