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September 2024 by Abdeleny Faura
The worst experience in the world, the purchase went well but from the moment you take the car, forget if you have any problem, fight to solve it, my car has 2 recalls to solve, the first one spent 5 days with the car in the workshop, then it According to them, I took it again for an evaluation. For the second one, they told me that the parts were there at the end of August. Today, 9/18, I called Bryan, who is in charge of my case. By the way, very bad customer service, very bad responses and in bad shape and He tells me that I'm afraid I'll have to take the car back to re-evaluate when it's already been done. It's disrespectful. I don't recommend this dealer to anyone. Customer service to solve problems. All thanks to the maintenance department.
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September 2024 by Josefa Quesada
Excellent service from Julio Linares, I took my car, good dealer, I recommend him
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September 2024 by Alex Rodes
Susana and Pablo assisted me in the purchase of my car, it was a beautiful experience!!!
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September 2024 by Fernanditin Fernandez
Special and excellent
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September 2024 by MILADYS GONZALEZ
Alfredo Concepcion is your best option when shopping for a new vehicle. He is professional and will get you the best deal. Ask to see him and test drive the new 2025 Explorer! Amazing ?
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September 2024 by Rachel Gonzalez
Alfredo Concepción is the best sales representative. Charisma, personality, and professionalism all in one! Make sure to ask for him and you will drive away with a smile!
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September 2024 by Jeff Cross
It was great working with Alfredo. He made the buying process quick and easy. I highly recommend Alfredo and the Gus Machado team! Thanks again!
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September 2024 by Orlando M
I was assisted by Arsenio Fernandez as a financier and Pablo Cartaya as a salesman. After a long time looking for cars, they helped me with everything and thanks to them, today I have a good car. I thank them from the bottom of my heart for the great help and if you are looking for a car, look for them. I recommend them 100%.
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September 2024 by Marco Calderon
Excellent service from everyone who helped me buy my car and especially from my salesman Rafael Morales.
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September 2024 by Marco Martinez
Thank you Alfredo for helping me with my new car. excellent service and advice. 100% recommended
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September 2024 by Anyeli Frias
Eduardo Lara, a very professional and friendly seller. I highly recommend it. I am very happy and satisfied
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September 2024 by christine prieto
Very friendly and great service, they make you feel like family! I definately recommend purchasing a car in this dealership. I would give 10 stars if I could!
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September 2024 by Michel Itom
Alfredo helped me in the purchase of our car, very good service from him and the financiers, thank you very much
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September 2024 by Yordan Elisa
Eduardo Lara I liked the deal, excellent seller I recommend it 100%
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September 2024 by brian arias
Excellent service, they helped me in the best way Alfredo C, excellent person to advise you, the financier was a wonderful person! The truth is that it is super pleasant, the atmosphere at Gus Machado Ford is incredible, I recommend it!! Don't forget to ask for Alfredo Concepcion, the best ?
