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February 2024 by Silvia Liliana Isa
The best multi-brand, impeccable service. Fernando on the third floor very attentive
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January 2024 by Karla Basilio
Macys is the best store in the Westland Mall, the quality of its products and the treatment of its workers is exceptional, I almost always find what I am looking for and I always leave with a feeling of good taste.
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January 2024 by barbara curiel
Excellent service and items
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January 2024 by lucy salgado
My favorite store. And the bestreturn policy ??
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January 2024 by Karla Revero
The lady’s that work in Dior cosmetics always take care of me with such gentleness and care they actually recommend products for my skin.My skin is extremely sensitive and because of that I can’t use many products but thanks to those lady’s I found products that fit my skin and doesn’t cause it to burn nor itch. Thanks again for the help.
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January 2024 by jorge luis Parra peña
good prices
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January 2024 by Gabriel Más Bernal
Excellent service and very professional in their work
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January 2024 by Maritza Gonzalez
There are many professional offers in each department, a delicious smell and everything clean.
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January 2024 by Barby Molina
I had never given a review because for many years I have bought at this Macy's, since I arrived in this country for more than 30 years, I apologize because I should have done so, in different departments that I buy, such as men's and women's shoes, watches, clothing, perfumes, handbags, Maui Jim and Ray Ban Polarized sunglasses and clothes for my husband, when the optician was there, intimate clothing, appliances, we have truly felt very comfortable with the attention. But..., today has led me to sit down and give 1 ⭐️ because there is no 0, on 03/01/2024 online I bought a Gift card delivered by email, as a gift for a friend who just today, 01/18/24, had her birthday They had been married for 1 month and had not been able to use the gift, they were in 3 Macys stores, and I was trying to find alternatives and solutions to date, they did not give me a solution over the phone until a representative told me to go to the nearest store and that With the number of bars in my email that I should go to the returns department and have them return it, the manager was very disinterested that I had spoken to the customer service department and that I should continue trying what I had already done for days. They are not interested in their work, only working their hours and then getting paid, the satisfaction of the service does not interest them at all. Thank God for insisting so much on the same parking lot, I called again, they moved me to the online department and I spoke with Laura from a call center (Colombia) outside of the USA ?? that if they take good care of their jobs and gave me a wonderful solution, she sent me by regular mail the blessed gif card and well..., I decide to do whatever I want, whether to send it to the newlyweds or wait if I use it because they don't expire. How disgusting for days, how indignant that they are not interested in their jobs, especially the same ones that are here in the USA ??. What happened today with that manager at the Macy's in Westland Mall, Miami. Florida. Train the staff to be professional, cordial and respectful with clients and have a lot of interest in their jobs; they are blessed to have it, as many do not have it. How much I would like it to reach someone higher than the manager of the returns, purchase collection and pickup department. Many comments are not positive at all about this Macy's store. Oh!!.., and I sent the newlyweds the gift through Zelle, no way!!..
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January 2024 by Miguel Valdes
Wonderful place to shop, very good attention and service
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January 2024 by Javi Reinoso
The best
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January 2024 by Guillermo Tapanes
Every thing you need to shop
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January 2024 by Ricardo Jiménez
Really quick at checkout, need more info from kitchen supplies section, please encourage to keep an associate in area
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January 2024 by Pancho Bello
Macys is Macys
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January 2024 by Jose Santandreu López
Large area of department stores
