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November 2023 by elizabeth barcelo
I am very happy with the service, the truth is. The new guys treated me very well. The manager Lilianne was very attentive, Ana and Jose too. ????
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November 2023 by Jose Galarreta
THE EXPERIENCE I HAD IN THIS PLACE WAS, IS AND WITHOUT A DOUBT WILL CONTINUE TO BE THE BEST, BECAUSE THIS METRO by T Mobile STORE HAS THE BEST MENAGER (Miss LILIANNE)WHO CARE THAT THE CUSTOMER LEAVES HAPPY AND CONTENT, THE ATTENTION IS IMMEDIATE AND WITH A COMPLETELY PLEASANT CORDIALITY. METRO by T Mobil, YOU SHOULD LOOK FOR MORE MANAGER LIKE LILIANNE OR THAN LILIANNEOF CONFERENCES ON HOW TO ATTEND THE CUSTOMERS.I AM PERSONALLY RECOMMENDING THIS STORE TO FRIENDS AND FAMILY.TO THIS STORE AT 3186 West 76 TH Stret HIALEAH FL 33018.YOU ALREADY KNOWNNNNNN. !!!""IF YOU WANT VERY GOOD ATTENTION.....""""I RECOMMEND THIS STORE THAT WILL SERVE YOU WITH A GOOD HEART"" ❤️ ❤️ ❤️
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June 2023 by Jose Martinez
These people will do anything and everything to make you get a new number. They bundle accessories and tell you it’s free when really they are selling you a discounted phone and just adding useless things to make their commission. do not let your parent or older family member come here. They will take advantage of them.
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April 2023 by Enrique Tiá Lores
(Translated by Google) the worst of the worse(Original)Lo peor de lo peor
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January 2023 by Xavier Saa
Run away form this store!!!!! I do not recommend it. !!!I give them 1 star because it is the minimum that leaves me, but it can be 0. I went in the store around 6:45 pm- 7pm. There is this thick lady who attended it me. She tried to scammed me. All I wanted was to purchase a new SIM card Kit and service plan. I told her my phone was factory unlocked and she was on he cell phone and rude. She told me, I needed to pay $150 for my new sim card kit, service plan and activation. She told me I cannot purchase the sim card kit in the store so I went to Walmart and purchased it. The company is irresponsible and the customer service is the worst. Horrible customer service.Please don't go to that agency.
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October 2022 by Juan L Sastre
When to 2 different stores and service was good
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July 2022 by Ana Esther Hernandez Valdes
(Translated by Google) They do not deliver what you order to fix in the expected timeThey do not know how to answer the problem with the order and why it is not finishedAnd they don't do you a good jobThey are lousy and informalI do not recommend it at all(Original)No te entregan lo que ordenas arreglar en el tiempo previstoNo te saben contestar que problema tiene la orden y porque no está terminadoY no te hacen un buen trabajoSon Pésimos e informalesNo lo recomiendo para nada
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January 2022 by Reidel Blanco Bernal
(Translated by Google) It does not work the service is very bad and the attention is terrible(Original)No funciona el servicio es muy malo y la atención pésima
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December 2021 by Heidy Suarez
(Translated by Google) I do not recommend this store, they are the worst, my son needed to connect a cell phone and the girl who made the supposed connection did not try the sim card before on the cell phone if it worked, if not, I charge before and after the sim card did not work for the cell phone and when I asked him if he could solve me with another cell phone he said no and the money was not going to give me back because that is how the subway policy worked! and when I called the subway they told me that they wanted if I could solve it but they didn't want to! And the subway representative told me that she could not replace the money on my son's bank card because that subway girl only put in $ 40 dollars that was paid in cash and did not go out in the system that my son had paid with his bank card $ 81 dollars and the other $ 41.72 where did they go ????? They are cheeky or in companies like apple, verizon or at & t pass that cheek(Original)No recomiendo esta tienda son de lo peor , mi hijo nesecitaba conectar un celular y la muchacha que hizo la supuesta conecion no probo el sim card antes en el celular haber si servia ,si no q Cobro antes y despues el sim card no le fuciono al celular y cuando le pregunte si me podia resolver con otro celular me dijo que no y el dinero no me lo hiba a delvolver por que asi trabajaba la poliza de metro ! y cuando yo llame a metro me dijeron q si Ellos querian si me podia resolver pero no querian ! Y la representante de metro me dijo q no podia reponer el dinero en la tarjeta de banco de mi hijo por q esa muchacha de metro puso solo puso $40 dolares q se pago en efectivo y no salia en el sistema que mi hijo habia pagado con su tarjeta de banco $81 dolares y Los otros $41.72 para donde se fueron ????? son unos descarado ni en compañias como apple, verizon ni at&t pasa ese descaro
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September 2021 by DONALD “MACKENZYE”
I do not recommend it!!!I give them 1 star because it is the minimum that it leaves me, but it should be 0. The one who attends is lost, he does not know what the poor man is doing. The company is irresponsible and the customer service is one of the worst. I don't know risk buying. In my case, I bought a cell phone worth $200 with my credit card, plus connect 3 lines and other equipment that totaled $331.00. I failed to request a receipt and now after 2 months no one can give it, because I waited a long time to claim, and the system does not retain it; that is to say, now they can remove cell from me and without any problem because I have no proof.Please do not go to that agency.
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July 2021 by DONALD “MACKENZYE” G
(Translated by Google) I do not recommend it!!!I give them 1 star because it is the minimum that it leaves me, but it should be 0. The one who attends is lost, he does not know what the poor man is doing. The company is irresponsible and the customer service is one of the worst. I don't know risk buying. In my case, I bought a cell phone worth $200 with my credit card, plus connect 3 lines and other equipment that totaled $331.00. I failed to request a receipt and now after 2 months no one can give it, because I waited a long time to claim, and the system does not retain it; that is to say, now they can remove cell from me and without any problem because I have no proof.Please do not go to that agency.(Original)No la recomiendo.!!!Les doy 1 estrella porque es el mínimo que me deja, pero debería ser 0. El que atiende está perdido, no sabe lo que hace el pobre. La compañía es irresponsable y el customer service es de los peor. No sé arriesguen a comprar. En mi caso compré un celular de valor de $200 con mi tarjeta de crédito, más conecte 3 líneas y otros equipos que sumaron $331.00 fallé en pedir recibo y ahora después de 2 meses nadie lo puede dar, que porque esperé mucho tiempo para reclamar, y el sistema no lo retiene; es decir ahora me pueden quitar cell y sin ningún problema porque no tengo pruebas.Por favor no vayan a esa agencia.
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March 2021 by yuh_neh_ lee
Everytime I've come here they have been super helpful
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March 2021 by felix esquivel
Sunday 3:23 pm and the store is closed. We tried to call and ask if maybe they were close by, but no one answered...It is very easy to understand why the reviews about this place are so bad.
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November 2020 by DONALD G
(Translated by Google) I do not recommend it. !!!I give them 1 star because it is the minimum that leaves me, but it should be 0. The one who attends is lost, he does not know what the poor man is doing. The company is irresponsible and the customer service is the worst. I do not know risk to buy. In my case I bought a cell phone worth $ 200 with my credit card, plus I connected 3 lines and other equipment that added up to $ 331.00 I failed to ask for a receipt and now after 2 months no one can give it, because I waited a long time to claim, and the system does not retain it; that is, now they can remove cell without any problem because I have no evidence.Please don't go to that agency.(Original)No la recomiendo.!!!Les doy 1 estrella porque es el mínimo que me deja, pero debería ser 0. El que atiende está perdido, no sabe lo que hace el pobre. La compañía es irresponsable y el customer service es de los peor. No sé arriesguen a comprar. En mi caso compré un celular de valor de $200 con mi tarjeta de crédito, más conecte 3 líneas y otros equipos que sumaron $331.00 fallé en pedir recibo y ahora después de 2 meses nadie lo puede dar, que porque esperé mucho tiempo para reclamar, y el sistema no lo retiene; es decir ahora me pueden quitar cell y sin ningún problema porque no tengo pruebas.Por favor no vayan a esa agencia.
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September 2020 by Come on let’s Play
(Translated by Google) Bad customer service Dickenson bad words and no currently mouth one of her today(Original)Mala atencion al cliente Dickenson males palabras y sin currently boca un de ella hoy
