Metro by T-Mobile at 1138 W 49th St offers great prepaid plans and 5G phones from Apple, Samsung, and OnePlus. The store is known for its friendly and professional staff, with employees like Natasha, Damarys, and Michael providing attentive and helpful service. Customers appreciate the clean store environment and minimal wait times. Many reviews highlight the excellent customer service, patience, and kindness of the staff, making visits pleasant and satisfying. The staff's professionalism and caring attitude are frequently praised, ensuring a positive experience for customers of all ages.
Been to many metro stores and no one was able to help and at this store Jorge was able to help me with what I was told could not be done. Jorge was very helpful and friendly.
January 2026
This is a great store. I just a bought a phone for my father and Abdul was more than professional to help me find a best phone for my father. I liked their service and paid really good attention to my problems and solved my issues. Really honest prices And also new slogan for metro should be give me 5 minutes.
July 2024
When your screen cracks and you have insurance on your phone the insurance company wants you to pay $60 So you can receive a new unit.This is a scam.I pay $10 a month on insurance.Thats $1200 a year.Its a big scam.They should get sued for this.The company is called assurance.
