Metro by T-Mobile at 3001 W 12th Ave Bay 7 offers unbeatable prepaid plans and 5G phones from top brands. The friendly staff, including Yoryana, Melanie, and Laura, are praised for their attentive and helpful service. Customers appreciate the staff's knowledge and honesty, with one reviewer stating they won't leave the store due to the excellent service. However, some customers have experienced slow computer systems that can delay the process. Overall, Metro by T-Mobile provides a positive customer experience with its knowledgeable and friendly team.
Carla is amazing she exceeded my needs and more.I'll definitely keep coming back here just for her customer service.She really is awesome with a great personality.
March 2025
Our attendant Jelsy was extremely patient and very knowledgeable. We were buying a phone for our elderly Mom and she went the extra mile to make her feel comfortable with her phone.
March 2025
The service at this MetroPCS was amazing! The two lady’s in the front (Jelsy and Yaisa) helped me and were able to solve my problems and help transfer information from my phone to a new one. They were quick and resourceful and made me feel good.
