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April 2024 by Angela Rivas
The service in general was good. But I went for dinner for my birthday and we told the lady who served us and she just said "congratulations." He didn't offer us the complimentary dessert that they always give.
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April 2024 by Ana Garcia
This restaurant is horrible, I always eat on Sundays until today super bad service from the waitress Thalía L super bad character we asked her for 2 dishes of "five cheese al Forno" and she only brought one plus we asked that if she can please add shrimp to the two dishes and not even the only dish she brought had shrimp, I have never had a bad experience with this restaurant in fact even some waiters know me from going to eat at this location! PLEASE train this person more, if she had personal problems guess what personal problems should not mixed with work and it costs absolutely nothing to be generous for 3 seconds that he comes to the table, to be honest I will not go anymore, this disappointed me !This restaurant is horrible, I always come on Sundays to this day, super bad service from the waitress Thalía L, super bad character, we asked her for 2 plates of “five cheese al Forno” and she only brought one plus we asked her to give both dishes He will add shrimp and not even the only dish he delivered had shrimp, I have never had a bad experience with this restaurant, in fact even some waiters know me from going to eat at this location so much! The truth is, train this person more, if he had personal problems, the truth is that personal matters do not mix with work and it costs absolutely nothing to be generous for the 3 seconds that come to the table, the truth is that I will not go again. This disappointed me!
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April 2024 by Gricel S
Every time we come for lunch or dinner waiter always hovers over at the moment of payment to see what % we tip! Very unnecessary.
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March 2024 by Jolene Huitron
I went here on 3/16 I did an online wait list (it said there was no wait and I was "next in line"). It said I would receive a text as I sat inside waiting for the text, other people NOT on the list came in and were seated right away. I finally asked the hostess how much longer it would be and she looked confused.I get to the table and I had a great server. I wish I recalled her name but she was amazing.I ordered for both my husband and I because he was meeting me and had to go back to work. I ordered a chicken gnocchi soup and it was warm at best. I informed the server and she apologized and offered to get a new one. I told her it was fine, I was just letting her know because I know it should have been way warmer for food safety reasons. She came back and let me know the manager did check the temp and I was right and thanked me.At this point our food comes out, I had fettucine alfredo with chicken and there was a huge extremely long dark hair on the top of it. I let the server know and she was again very apologetic and took it right back right away for a "new one". A manger came over and made a joke about it not being his (he was balding) and said they'd get me a new one right away. Well, new one wasn't what I got. I know this because I SPEFICIALLY did something to the plate and a piece of chicken. They brought out the same plate but did add a few extra pieces of chicken on top. I didn't eat it. I did however get another soup which was hot this time.The whole time the server was amazing but the rest of it left a lot to be desired. I won't eat at this location again.
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March 2024 by Arturo Valdes
Worst place ever I’m never going there food taste
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March 2024 by Sylvanna Garcia’s
I ordered a soup and it came out in my hair I thought it was mine and I continue eating and I see another one I couldn't anymore it made me very disgusted and I told the manager that it was disgusting that I was very disappointed I really don't recommend it in Hialeah location 49
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March 2024 by Luis alberto Hernandez
? good
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March 2024 by Aqif Hassen
Consistent quality of food, unlimited salad and breadsticks are always great!Parking: Plenty of parking
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March 2024 by Angelia Cross
Good service; ultimate soup and salad is my favorite.
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March 2024 by Liliam Santos
Excellent service and food, places like this are what one expects to find in the United States. It shows that it is well managed. We were assisted by Yosvany, who we consider masters his job perfectly, he was attentive to our son, he gave us options, his treatment was friendly and respectful. Very good for this establishment, we loved it!
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March 2024 by Angel Reyes
From the moment I mentioned my choice of the "unlimited soup and salad deal," our waitress Laura's attitude took a noticeable turn for the worse. Their unwelcoming gaze and reluctance to provide additional servings of soup made me feel uncomfortable for simply taking advantage of the offer. It seemed as if choosing this deal would subject us to inferior service, a sentiment that was echoed by nearby diners. Despite attempts to signal for refills, our empty cups were ignored, and Laura's impatience was palpable throughout our interaction, culminating in a dismissive response when the unlimited supply was mentioned.The entire experience was marred by Laura's apparent disdain for customers who opted for the promotional treatment, overshadowing what would have otherwise been a delicious meal. The food, particularly the soup, was excellent, and the atmosphere of Olive Garden remained pleasant. However, Laura's behavior, which suggested a biased assumption about her clientele, detracted significantly from our dining experience. This incident has caused me to reconsider my usual practice of tipping generously, and I would advise future customers to request another waiter if they are placed in Laura's section. If your goal is to make a profit from your customers through the sale of entrees and not through promotions, consider not working during peak lunch hours.Ask your manager to be assigned to the dinner shift. Don't take out your frustration on your customers because we want to take advantage of the promotion.
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February 2024 by Yelena Cruz
This place should honestly close down. The decoration had spider webs all over it and the seats were broken. Service was horrible all the servers were on their phones the whole time. My family and I were there for about an hour and probably saw our waiter three times. I’ll never come to this location again.
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February 2024 by Gustavo Torres
Very nice girl.
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February 2024 by Carlos Ramirez
Excellent atmosphere!!
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February 2024 by Noemi Rosello
The best one I have visited is the one on 82nd Ave and Flaguer St, the slowness of the workers at the Italian Olive Garden in Hialeah, there is no one to compare it with, the wait is 50 and more to be attended to and served, all stars to the