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December 2023 by Raidel.L A
Very professional and very good service.Believe me, no matter what you say you are looking for or need, you will find it here. Highly recommended.
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August 2023 by Jessica Abreu-Caballero
The guys here are amazing, they don't over sell or get you to buy things you don't need. There recommendations are amazing.
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August 2022 by Cathy Paulino
Don’t take anything to fix at this location. I dropped off my pool cleaner to get fixed. They said they would call to let me know when it was ready. No phone call for 2 weeks. I went back to the store and was told that they needed to order the part and they were waiting on it to arrive. So I bought another pool cleaner but told them I still wanted to fix the other one to have it has a back up. Once again they said that they would call me when my cleaner was ready. Since I knew the part was on back order I did not worry about it. After a month no call and I decided to go to the store. Now they don’t find the cleaner and I’m told that they would ask and call me back. 2 weeks and once AGAIN no call. This time when I go to the store they have no idea where it is and that “oh well it must have been thrown away or used for spare parts”. NOW According to them they did not know that I wanted it to be fixed.HORRIBLE SERVICE!!!!!Never going again.
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August 2022 by leonardo nazco
very professional in this store, family treatment is not easy to find, after 10 years buying here every day is better, I even bought my bbq big green egg here, this week I came asking for a vacuum and they explained exactly my needs, Thank you
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April 2022 by Onaikel Azcuy
Worst service ever, they sell you used items and if you want your money back you get a super rude attitude from the "owner", my advice is to find a better place to buy what you need for the pool.
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February 2022 by Roly Hernandez
Exceptional customer service, friendly and helpful!!!
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December 2021 by Armando Rodriguez
Nice place and customer service.
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November 2021 by Juan Espinal
This place was a horrible. The guy who assisted was so unhelpful wanted to make a buck without providing the correct service. We brought our product to make sure we were provided the correct filter and even with the product gave us the incorrect one. Money loss. If this is how service is to provided I will never go out to this location again. Needed a water analysis and he did not talk to us just started to do the water without letting us know what he was doing. Wanted information without letting us know what it was for. I mean he was so not customer service oriented. Talk about disappointed, big company and horrible service. I didn't want to give any stars.
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August 2021 by Alexandra Mondesi
Had the worst experience ever with this location today. Came to buy some cleaning supplies for my pool and was rushed to purchase certain items that totaled $83. The cashier let me know he was fairly new but his boss who helped me would be able to answer any other questions. I came back after consulting with a professional pool cleaner if the products I bought were correct and was told no. So I went back to return the items and buy the correct ones and have my pool water tested for free. The store manager started to give me attitude and yell at me because I told him what I needed. We went back and forth and he said he would not test my pool water because I was told by someone else what was needed. He also told me to go get my own products since I knew so much. All of this happened in front of a new hire and my child. I will gladly take my money somewhere else to be respected and listened to. Never again will I return here.
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August 2021 by Raul R Glez
This is the place to go if you need to keep your pool in check. Awesome customer support, well informed, and very professional staff, but most important, you form part of this family. I've been coming for my pool supplies for more than 5 years, but recently purchase the Big Green Egg. This BBQ is amazing, and I recommended to anyone that loves outdoor cooking. Once you grill, roast, or bake your favor food on the BGE, you will never want any other BBQ. The staff will give you great instructions and recommendations; even a few cooking tips from their own experience. Like I said, you 'll be part of the family. Hope you enjoy as much as I do.
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May 2021 by Sticks 1225
Always friendly and quick. Thanks to the staff for always being friendly and knowledgeable.
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January 2021 by Armando R
Amazing place great custumer service the guys there always nice.
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August 2020 by Ricardo Mora
Nice staff good services
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August 2020 by iselesi
Eric and his team are AMAZING! Great service, great attitude, very very knowledgeable. I had just finished building my pool and had zero knowledge on pool maintenance. Eric had the patience and knowledge to walk me thru every question and concern I had. I truly recommend them. Thank you soo much!
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August 2020 by Lucia Guerra
Worst service been there 5 times for a water pump never have it in stock call a month later they had it I told them im driving to go buy it I drive almost 10 miles n they say sorry we just sold it they should call then self pinch de p___?.
