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October 2023 by Michelle Jones
Overall satisfied
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October 2023 by Jeff and Sandra Culver
Very good experience with PODS and Pack and Load Services. Very happy with the efficiency and professionalism. Everything was right on time, no damage and crews were skilled.
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August 2023 by Holly Clements
Lied repeatedly. Would not fulfill the delivery contract. Then stole over 3800 dollars from me without cause after I had to get my own moving company to pick up and deliver my property at a cost over 2000 dollars. I was fortunate that I finally found a billing rep who determined that the 3850 that they took was an error and would get it returned. Only star in this whole experience.
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July 2023 by Melanie Perez
Delivered my pod to wrong location. Was lost for almost a whole day. Otherwise it is a very easy service to use.
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July 2023 by Dorothy Moljo
Friendly and reliable service.
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July 2023 by Edward Perez
Good fast and professional
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June 2023 by Yunanda Wilson
Talk about adding some relief to moving. Morile was prompt and very accommodating. Thank you!
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June 2023 by Janet Nestler
Met our needs, delivered on time, clean, priced right etc. However, when picking up the POD the driver completely damaged the portable toilet (for the construction workers) that was next to it. I filed a claim, have not heard back yet. Two things... he had to have known what happened, why didn't he tell his supervisor? If he thought it might get damaged, why didn't he contact me or his boss to explain the potential situation?
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June 2023 by Eleasha Tarplin
Pods moved my items fine. My issue is with the lack of options communicated to me during the process. This caused me to spend hundreds of dollars more than anticipated to hire a professional moving company to complete the move. I could have gone with one initially for what I ended up spending.
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May 2023 by Dores Gonzalez
This is the absolute worst company. The worst customer service. They are liars and hold your stuff hostage. I was told I only needed to give 24 hour notice. My paperwork also says 24 hour notice. Now they tell me I need to give them 3 days and they don’t pick up Sunday- Monday so I have to keep the pod for 3 days. I’ll never use them again!
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May 2023 by Kathy Mela
I just moved into an apartment after storing my "stuff" for almost 2 years. I lived with my daughter & her family while I decided where to live. Pods storage was EXCELLENT! From ease of pod delivery/pick up when loading to now ease of delivery/pick up when unloading, my experience has been great. Wonderful drivers, great customer service when called for questions. Everything in the pod was exactly as loaded. I highly recommend Pods!
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April 2023 by Ash Jackson
Pods did great with my cross-country move, and Marcelo R, my delivery driver, was beyond fantastic! He fit the pod into a tight spot, and was very patient. Thanks again
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March 2023 by M L
Our HOA did not allow PODs on the premises so we had to bring our stuff to the warehouse. Loading at the facility was fairly easy. They had our POD out and waiting when we got there. It is in a slightly inconvenient location, but not too far from the highway.
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February 2023 by Andres Arca
Price was not what they promised ,after they took first payment everything became a mess I was locked out my account ,I was on the phone for hours with customer service in the Philippines with agents that had no clue of anything and after every phone call same result nothing they never fixed the issue and kept sending me to different agents I would never again use them or recommend them
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January 2023 by Linda Midyette
Very professional and friendly customer service. They provided a quote and quite helpful in the process. I received my POD when I needed it and picked up when I was ready to return.
