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December 2023 by Frederick Traylor
Lazaro and Erika help me out when I was going to leave the company they they helped me stay with providing me with a deal .
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November 2023 by J G
The storages leak water when it rains and they don’t call to let you know!!! The obes e manager Erika was very unpleasant rude did not even try to help at all I guess they will hire anyone these days but not fix their roof
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November 2023 by Carmen G
Horrifying experience from the worker with the man bun Erikkka, run away and storage anywhere else but here!!! They raise your rent in less than 2 months and send you to collections even if you moved out on time to try to make you stay! The location is very dirty with people sleeping overnight and they have empty units locked now so lost money with movers on a Sunday they were closed! Choose anywhere else
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September 2023 by Delia Martinez
Amazing service! Loved everything about renting here and all the help from the staff especially from Lazaro! WOULD RECOMMEND THIS TO ANYONE! ASK FOR LAZARO! 5 STARS
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September 2023 by Frankie Boza
Great customer service, Noelia and the whole team were very comprehensive and helpful. Would definitely recommend this storage facility to my friends and family. Thanks for your help.
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August 2023 by amy bailey
Jorge” I had a very bad experience in this place with Jorge supported by another manager just like him. Very disrespectful in what I had in the place I could see that no one wants it there but how he is supporting for another even he continues there is this company is very bad. Everyone pays their money to have a space in the place and they have an employee who disrespects everyone and faces them to fight so we are going to sue this company for the simple fact of its lack of ethics towards customers. Jorge is responsible for this dispute.
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August 2023 by Antonio Aguiar
Ilse was excellent. Took her time to assess the issue and contacted the individuals that would ultimately fix the text/email situation. Give her a raise, well disserved.Thanks.
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August 2023 by Johnisha Harris
George was very helpful when I first got my unit they originally had me way in the back . But George saved my life moving my storage on the front closer to the door which was wayyy more convenient being that I have a little kids
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July 2023 by Rachel Balboa
Great service! Jorge was great explaining about the different storage options and upsaled me on a bigger unit because of the July 4 sale! Super happy with outcome thank you!
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June 2023 by Lizzie Pooh
The customer here is top tier. Laz is very professional and helped me all my needs and questions.
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June 2023 by Nicholas Walker
Laz did an amazing job. He is a great person. Thank you for your service.
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June 2023 by Mariana Garciga
Amazing service! Storages were very clean. Jorge was very informative and sweet towards my needs. He deserves a raise! He definitely cares about to the company.
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June 2023 by Carolina
Amazing service! Jorge was great, he patiently explained the different units that were available and showed me 3 different ones. I ended up upgrading to an air conditioned one close to the door. Thanks again!!
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June 2023 by William Smith Jr.
Jorge,The greatest ???in a world were customer service is lacking, Jorge knocked it out of the ballpark. I got a larger unit based on his Professionalism. Who says customer service is dead. Jorge you're definitely an asset to Prime Storage.
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May 2023 by Ernesto Perez
Greatest of all ! Both excellent customer service and friendly
