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October 2025 by Nothing Interesting
Amazing food and service!
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September 2025 by Roxy
I have always associated Sano with quality, but this location has redefined the name for me as a disgusting disappointment.
During my visit, I discovered two long brunette hairs in my chicken Alfredo. When this was brought to the server’s attention, she initially offered to remove only the cake from the bill. We had to insist that the entrée be taken off, which required her to check with a manager—who never came to the table to address the situation.
The rest of the food was equally disheartening. My Alfredo sauce was watery with an odd vinegar tang, and the chicken was dry and overcooked. My guest managed to eat part of her entrée, but her peanut smoothie was so unappealing she only had a few sips—it tasted like nothing more than cheap peanuts. Even the pistachio cake tasted overwhelmingly of monk fruit sweetener rather than pistachio itself, as though corners were cut on quality ingredients and masked with excessive sweetener. In the end, we still left paying $57 for a meal that went mostly untouched.
The only positive was our server’s attentiveness to my food allergies. She was careful, thorough, and genuinely seemed to care about preventing cross-contamination, which is not something I take lightly. But that reassurance meant little once I was pulling hairs out of my meal.
What makes this most frustrating is not just the food itself, but the way the situation was handled. For a restaurant I once trusted, this visit left me questioning whether standards have slipped so far that Sano is willing to trade its reputation for shortcuts. An experience this unsanitary and disappointing deserves more than a quiet dismissal from management—it requires accountability that shows customers their trust still matters.
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September 2025 by Spirit Walker
The staff here did the bare minimum when several stands of brunette hair is found in the dish you ordered. I felt sick when leaving and all they offered was a free cake instead of taking the meal off that I no choice but to return.
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September 2025 by Janier Hernandez
Excellent food and very friendly service, thanks to Daniela and Michelle for their service and attentiveness.
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August 2025 by Jamel Pérez
Great environment and quality food.
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May 2025 by January Laricchiuta
Food was excellent, I had the salmon lunch special and my server Daniela was great. I will definitely be back.
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May 2025 by Lianmarie Colon
Daniela was the best! Service was great and kind :) the arepas are very good and so are the smoothies. I'll be back for sure !
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May 2025 by Samuel Otano
Thank you Erica and Ori, for you great services !! It was amazing
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May 2025 by Ronald Bula
Ariela gave us an excellent service
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May 2025 by RyuKim
Nairim is lovely waitress!
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May 2025 by Juliette Gutiérrez
I came here with my family for mother’s day, the attention was absolutely amazing, very authentic Venezuelan food taste, quick to serve, wonderful ambiance. I will definitely come back. 💖 Ori attended and served us and she is amazing!
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May 2025 by Quality Group
Pro and Erika are great!!! 100% recommend this place!!!!
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May 2025 by Roxana Cabanzon
I love this place! It’s my favorite in the area of Hialeah gardens! Very clean!!!!
I seriously have NO COMPLAINTS!!!
The service is definitely 100% Erika and Ory are the best!!! The food always taste delicious!!!!
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February 2025 by Ernesto Quevedo
Amazing food and service at this locationn. Amazingg service by Ori and Ariela
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August 2024 by stefhany gonzalez
First time we visited and we loved it! My recommendation with my eyes closed, “coffee with coconut milk”, I love coconut and the milk is made by themselves, you can feel even the lumps and I LOVED that! Shirley attended us and we were super fascinated.
