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September 2023 by Chabeli Perez
Yaima was amazing, she explained all my offers I had available and was very kind and knowledgeable she is very professional and provided the best customer service experience . THANK YOU YAIMA :)
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September 2023 by Raging Bull
I had a wonderful visit to the T-Mobile store. The employees were exceptionally helpful and took the time to explain everything thoroughly. Their knowledge and customer service made my experience smooth and enjoyable. I highly recommend this store to anyone looking for quality service and assistance with their mobile needs.
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August 2022 by David lee
Excellent customer service, Carlos extremely helpful, knowledgeable and courteous. The young lady that greeted me when I entered the store was also excellent
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August 2022 by Beatriz Rodriguez
The attention and service is amazing. Gino, the sales representative, was very informative and made sure I understood all services and the new costs I had in my account due my new purchase. As a costumer, I very much appreciate when the sales representative takes its time to explain any changes in my account. He was very patient and nice.
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May 2022 by Ana P
This store sales representative does not want to help you. I am the owner of the account, i’m in the hospital, I sent my father 81 years old to the store with his phone that does not work due to the sim card. I called them, I offered to give them my pin number for the account and they did not want to help my father. Not the representative or the supervisor, this happened on Sunday May 15 2022 at 11 am.
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November 2021 by Eimy Barranco
We had a great experience at the store. Layde was very helpful and upgraded my husband. She was very attentive and made sure we had all the information we needed.
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October 2021 by Ethan S.
Workers do not wear masks. This is also the only store I have seen since Covid pandemic that does not even have hand sanitizer anywhere.
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September 2021 by Oraldo Cruz
Excellent service and very professional !!! Thanks Abilio for your attention. Thank you
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September 2021 by Valeria Macias
Thank you very much José for your excellent work ??
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June 2021 by Maria and Elio
Gaby was great and i love our phones
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April 2021 by michel lomba
Very good costumer sercice profesional sercice thanks
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January 2021 by Rafael corrales
I have been visiting T-mobile stores my whole life, some have been good visits and some of them have been horrible experiences. I am usually not the person to write a review and definitely not the person to write a positive one. but when there's people that take pride in their craft with the most outstanding and positive energy, I believe it needs to be rewarded that's why I'm taking the time to thank Tmobile for having becky. there needs to be more Beckys in tmobile. ( IVE CAME ACCROSS SOME RUDE AND ANGRY PEOPLE IN OTHER TMOBILE STORES BEFORE) she helped me and my wife add another line to our account and it couldn't have gone any smoother thank you becky for being so nice to my wife and I. thank you from behalf of my wife and I for being so professional and honest. thank you becky for taking care of us with an outstanding level of professionalism and positive energy. keep up that energy, this by far was the best Tmobile store and the BEST customer service experience I've encountered. my wife says Tmobile needs more Beckys around the world. we will be sending everyone we know your way!!!! THANK YOU BECKY.
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December 2020 by Maria Zamora
I have been in customer service and sales all my life. So you can sway my standards for when I go somewhere and look for good service are pretty high. My experience here was above and beyond what I could have expected. They took care of all my needs and made sure I left comfortable with my new device. Since the moment I walked in I was greeted, and treated super. The manager Janet was extremely polite and attentive and my sales rep Becky was the best!Everyone is always so quick to leave bad reviews which is why I had to leave this one behind. Seems like nowadays it is harder and harder to find good service.Absolutely coming back if I need anything else.
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December 2020 by Natalie Elias
Went today to get my iPad upgraded and I have to say I’m impressed with the level of customer service at this store. They have a big willingness to help, great attitudes, and just all around awesome! Glad I stopped by & got what I needed. What a great team T-Mobile has assembled there.
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December 2020 by Ariel Sosa
Great Store! Reps were very informative and were able to pin point savings from my previous carrier to get me into a plan that works for my needs! Anyone looking for a new phone or more information on their mobile carrier come to this store!