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December 2023 by Elaine Menendez
Staff are very professional and give excellent service. After opening up accounts there I personally received a courtesy call from one of the staff members, Jennifer, who politely introduced herself as one of the representatives there that would be handling my accounts. Everything was clearly explained and questions answered appropriately. I have never received that type of service from any other bank since I’ve been banking for years. I have no issues with them and they are always available when I need assistance during operating hours.
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October 2023 by Juan Carlos Acuna
It says it is open until 5:30pm and it is 5:20pm and everything is closed until the drive
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March 2023 by R
Went to open an account. The staff explained the process. The branch manager was very professional and explained things very well.
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April 2021 by Frostys Labnitrogen
One for the best customer service I have experienced! Love banking with Terra bank, been banking with them for more than 10 years.
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March 2021 by Eduardo Garcia
I’m very impressed with the assistance provided by customer service at Terra Bank! I was looking to open a new account, but was hesitant to pull the trigger. I had many questions that the customer service representative was able to address & answer with ease & patience to ensure I understood completely in order to make the best decisions. Thank you so much to the customer service team at The hialeah branch.
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March 2021 by Alvaro Suarez Valdes
(Translated by Google) Unprofessional staff(Original)Personal poco profesional
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September 2019 by Jorge Vittar
muy buena atención y abiertos a muchos tipos de negocios inversiones
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July 2019 by Magaly Gomez
Muy buen banco, muy profesionales, tratan de ayudarte y darte la mejor opción, tiene muy buena empatía con sus clientes, y si, si lo
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May 2019 by Clara Gomez
The staff is awesome and my rep Mayra Rodriguez and her asst are truly professional and quick to respond to any issue.
