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January 2024 by Raul Perez
I purchased three vans. I highly recommend this place you’re not gonna found nothing better.
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June 2023 by Andre S.
DO NOT GO THERETake my experience as an example and save your time and money.I bought a Nissan NV 200 2019 on 04/05/2023 for my business and after 34 days the motor blew up and the car stopped in the middle of the highway.I paid to have the car towed to a workshop in Tampa (near where I was).The first mechanic that checked said that "the aftermarket catalytic converter they installed created a restriction causing excessive back pressure in the exhaust which caused the engine to fail".I called the Car Shack saying what I would pay to tow the car to their store so they could check and evaluate if the diagnosis was right and prove that the part was right for this Van. They refused my offer.I ended up getting an evaluation from second mechanic in Tampa which confirmed the same issue.After, the Car Shack said that I did not changed the oil. I sent them a video "from the oil change place surveillance camera" proving that the oil and filter was changed (Note: When I bought the car they even said I could run 5k miles and the oil change was actually done much sooner).The Car Shack said that their own mechanic evaluated the video I sent and their conclusion was that the car was already dead for lack of oil in the engine. In other words, they basically said that I towed a broken car to get an oil change. Just unbelievable!After continuing with my offer to tow the car back to them (at my own cost) they started to say that they didn't have any mechanic there and there was nothing they could do.Strange because when I got the car at Car Shack a panel light was ON and a mechanic was there to check and fix it. When I told that to the woman who sold me the car, she replied "a light on the panel doesn't mean anything".The point of paying more at a dealership is to have some level of confidence and you will certainly not find it at this place.This place has cause a lot of damage to my business. I paid the car in cash (full amount) and now the car is basically worthless.
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June 2023 by Andre Siuffo
DO NOT GO THERETake my experience as an example and save your time and money.I bought a Nissan NV 200 2019 on 04/05/2023 for my business and after 34 days the motor blew up and the car stopped in the middle of the highway.I paid to have the car towed to a workshop in Tampa (near where I was).The first mechanic that checked said that "the aftermarket catalytic converter they installed created a restriction causing excessive back pressure in the exhaust which caused the engine to fail".I called the Car Shack saying what I would pay to tow the car to their store so they could check and evaluate if the diagnosis was right and prove that the part was right for this Van. They refused my offer.I ended up getting an evaluation from second mechanic in Tampa which confirmed the same issue.After, the Car Shack said that I did not changed the oil. I sent them a video “from the oil change place surveillance camera” proving that the oil and filter was changed (Note: When I bought the car they even said I could run 5k miles and the oil change was actually done much sooner).The Car Shack said that their own mechanic evaluated the video I sent and their conclusion was that the car was already dead for lack of oil in the engine. In other words, they basically said that I towed a broken car to get an oil change. Just unbelievable!After continuing with my offer to tow the car back to them (at my own cost) they started to say that they didn't have any mechanic there and there was nothing they could do.Strange because when I got the car at Car Shack a panel light was ON and a mechanic was there to check and fix it. When I told that to the woman who sold me the car, she replied "a light on the panel doesn't mean anything”.The point of paying more at a dealership is to have some level of confidence and you certainly not find it at this place.This place has cause a lot of damage to my business. I paid the car in cash (full amount) and now the car is basically worthless.Final Update 06/06/23. The car is still broke and useless.
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April 2023 by Central Irrigation Inc
Car Shack has en excellent customer service. The van purchased was very smooth and Iris was very pleasant to deal with. It is with no doubt that I will not look elsewhere for my next van purchased. Car Shack is is the place to shop.
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March 2023 by Jones Junior
I highly recommend The Car Shack dealer! In addition to a great inventory, they are great at negotiating making the whole shopping experience enjoyable! In particular, I highlight manager Íris, who is concerned with the customer's expectations from the beginning to the end of the purchase; giving feedback and being thoughtful throughout the process! I definitely recommend The Car Shack and Iris!
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February 2023 by Alvaro Ruiz
I bought my company’s box truck about a month ago and since then very great deal and customer service! Will definitely go back again for any future commercial vehicles. Thank you iris and car shack team!
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February 2023 by Randy Ray
Bought Transit they promised to provided me with 2 cheap parts and never did. After charging me 900 for vehicle inspection. They cleaned the truck so we did not see the oil leak. Cost me 2300 to fix plus had to clean customer nice driveway. Cleared sensors so we did not see it needs wheels sensors replaced. Disappointed, thought I paid top dollar for a nice ford transit.
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September 2022 by david sanchez
Love my new cargo van!! Every vehicle i looked at was super clean. Great service, ask for angel or iris.
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November 2021 by Alex Sanchez
Really very happy with the Service and the experience and the seriousness with which they treat the client, and their very professional staff, especially Mrs. Iris who is an exceptional and kind person, I really recommend the dealer is a relationship of years and always his standard is very high.
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November 2021 by Mark Clennon
Went to the car shack by mistake, was the best mistake I’ve made in a while.. Walked out with a great deal on a 2018 Ford F-150 thanks to Iris..The whole crew there was awesome!!!
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September 2021 by ALMIGHTYYY ONE
I made my first car purchase from iris at The car Shack. A Fantastic experience i'll never forget. My sales Agent Iris was professional, knowledgeable and was very accommodating. She is absolutely the Best! Thank you very much for making the purchase process pleasant and easy. The car was in perfect condition inside and out. And the price was a Great deal. I'll Definitely be back for my second vehicle!
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September 2021 by Nyoka Barrett
My husband went to car shack to get a van for his business and Iris, helped him right through. My husband got a nice clean van, we are so happy that Iris was there she helped us stepped by stepped, she kept up inform about every detail. Now she will be helping us through the payment plan, thank you again Iris for all that you did for me and my husband, we appreciate it so much. Would give you guys 5 star review all over again for all that you guys did big up to everyone at Car shack.
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June 2021 by eliandamanda diaz
Upon looking for a Cargo van for my business I thought I was going to run into people that were going to see me and attack at me as prey and they were sharks, which is what happens at most auto dealerships… Not so the case at the Car Shack. Iris and Angel treated me with the utmost respect and made sure I was completely satisfied with the pursue of purchase. Later it looked as if there would had been a issue in trying to make my purchase but Iris went above and beyond to make sure the deal was sealed. I’m very pleased with the staff at the Car Shack and will be recommending them to my family , clients and friends.
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June 2021 by Born A Genus
BEST Dealership I've ever been at, SUPER friendly, Quick, Effective, And best prices I've ever seen, would never go to another dealer. -Jesus
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April 2021 by Melissa
I came to the Car Shack with low hopes considering my credit situation isn’t the best but walked out with a brand new car! Isis has helped me find the car of my preference within my price range. She’s helped with everything every step of the way and does it with no hesitation while keeping a great attitude and demeanor. This place isn’t like any other car dealership. Isis really cares for your best interest, ask for her when you visit!
