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February 2024 by Carlos Bravo
My experience in this place was wonderfull. It is a good place.
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February 2024 by Roberto D.
Great! Reserved online and picked up truck in the yard easily no problem the return was easy I took a few photos of the truck and dropped off the keys. I would recommend them
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January 2024 by Giovanni Rincon
Do NOT use this U-Haul location. General Manager Andres M. is as useless as the hyphen between 'U' and 'Haul.' Even in 2024, the warnings about this location's extortionist practices are valid. Just read past reviews. They will arbitrarily charge you extra fees. After reporting him to corporate, he sent an official letter to increase my storage fee. ¡Basura! Stay away! ¡No lo hagas! Continue to report him to corporate; it’s the only way they will get back to you. They don’t answer their phones.
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January 2024 by Giselle Guerra
I want to capture my experience in this place...I want to thank MissDalee and Gabriel...because of how nice they were to me...I rented a truck and the keys were left inside I called customer service and they wanted to charge me 225 dollars to send someone to open it OMG I was desperate because I didn't have that money... The girl Dalee was very empathetic with me until she offered and called her stepfather to give her the tools to open the truck...the two of them fought there Gabriel and Dalee and finally they were able to open the truck...God always bless their lives for being such sensitive children and being willing to help others...I have no words to thank you, thank you because you helped me so much...that's the detail, these young people today can feel like better people...they did me a great favor...Blessings for their lives and your familiesI recommend this place 100%….rent your trucks here….it is a place full of good vibes….everyone is very friendly and polite…I would like the manager to see this comment so that he values his workers much more...Take care of his employees...and above all, increase their salary...They really deserve it!!!!!
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January 2024 by Giovanni R.
Do NOT use this U-Haul location. General Manager Andres M. is as useless as the hyphen between 'U' and 'Haul.' Even in 2024, the warnings about this location's extortionist practices are valid. Just read past reviews. They will arbitrarily charge you extra fees. After reporting him to corporate, he sent an official letter to increase my storage fee. ¡Basura! Stay away! ¡No lo hagas! Continue to report him to corporate; it's the only way they will get back to you. They don't answer their phones.
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January 2024 by lourdes vega-peralta
Excellent experience great service,
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January 2024 by Manuel Rodriguez
Young, friendly and professional staff!!
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December 2023 by Jose Rosello
Horrible customer service, was waiting for 30 mins at the counter and no one in sight. Rented an RV and was not helped with the rental and had to do it all myself as they told me I had to wait for them being the only customer in the place. Save your time and go somewhere else
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November 2023 by Brian Garcia
Best truck rental out there. Booking online is a breeze and pickup is Hassel free.
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November 2023 by Jorge Arocha
Alejandro Flores, who was the one who took care of me, gave me an excellent service and treatment. He is a good worker and a very good human being. I got the best impression and professionalism on your part.
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November 2023 by Magdiel Tamayo
Very good service from the staff, but you have to check the trucks well before taking them.
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October 2023 by L Martinez
99.9% your truck will not drive good and have plenty of problems mechanicaly terrible on gas your sunpass will be over priced if you don't take your sunpass device with you while on there trucks spend your money elsewhere
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October 2023 by Karlos Anzalotta
The manager. He was Soooo rude! His name is Andrés Mambuca. I got there at 9:38 and he thought I did not speak Spanish so he started telling his co-worker (in a super rude way) this guy is late and he’s coming here like nothing. Tell him something and also call all the other ones that are late. What do they think of life?! (This was all in Spanish) I kindly told him “Sir, my reservations are 9, when I booked, the gentleman told me I had an hour to pick it up” he then starts arguing with me and tells me “your reservation was at 8!” I literally had to pull my phone out and show him that it was at 9. He did not even apologize for wrongly accusing me. He literally just walked out and started being rude to his other employee. What kind of person do you all hire to run a store? Someone that should be working at a zoo with animals instead of humans? I will NEVER go to this location again.
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September 2023 by Francisco Torres
Great service. You guys were great from the minute i set foot on you lot. Will be renting from you in the future.
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August 2023 by Dina Acevedo
They ran out of dollies and I had to buy one for my move even though I reserved one. I reserved for 12 hrs the truck and confirmed it then I get a text that it was for 3 hrs. Service could have been better that’s all.
