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March 2024 by Mother Bee
Terrible treatment after standing in line they say that the system crashed that they could wait but that they closed in 10 minutes after waiting almost 30 minutes without counting the mistreatment of the employees towards the customers
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February 2024 by Maryury Gonzalez
If I could give zero I would. Yesterday for the first time I went to these offices I needed to send an envelope. The truth is I had no idea what it was like. I was served by a lady with blonde hair who is in the middle. What a lack of education! What a lack of empathy. It makes me sad to meet such poorly educated people!! I recommend to that lady if one day she were to read this message that she better retire from that job, it seems that she is not comfortable. I know working customer service is not easy but to give such bad treatment it is better not to do it.
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January 2024 by Kenia Villeta
Both times that I went there I was treated nicely with no attitude or anything. I've been there on a weekend and on a weekday I was attended by 2 different ladies and both were nice and helpful.
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November 2023 by Mijail Velazquez
Very poor service, they do not make the slightest effort to help those of us who do not speak English so well and that, taking into account the place where this office is located, only means that they are not interested in customer satisfaction.
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October 2023 by Y A
Extremely rude women in the front worst customer service ever
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August 2023 by Oscar R Pla
Excelenymt service for all associatesat the counter, mainly Elena. And for the two delivery men for long time: Obando was excelent and the current one, Troy is as well
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June 2023 by Jose Valle
the lady who attends tomo limon she is a public servant who does not want to help and explain anything to anyone should retire is despicable
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June 2023 by Angelie
Says they open until 5pm. I arrived at 4:15pm and the place was closed. A frequent customer of this center approached me and upon learning they were closed, she said this center has closed early before without notice more than a few times.Thumbs down to that!!
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June 2023 by Bernardo Lamere
I arrive at 4:30 pm and it is closed without at least one sign explaining why. however the schedule on the door says that they close at 5:00 pm.
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June 2023 by Rene Ferro
Palm Village USPS Post Office is an unpleasant office.1) rude employee who the last thing want to do is offer a professional service. That is obvious.a) if you need a pen, they don't have penb) if you need some assistance, they don't have time for thatc) if you pay cash, they don't have cash for the returnc) don't greet the customers, neither say "bye", "have a nice day", etcd) employee with clear Latin roots speak only in English to old people who speak them in Spanish. So, they understand and answer in English, it is not seen in any other place in Miami. I feel sorry for those peoplee) if you want to send a letter, don't hope they provide you with the different available options of delivery. You have to request them the optionsf) they don't assist you filling out forms such as the one for certification " move away, fill the form and make again the line"In conclusion, due the bad and unprofessional practices and negative atmosphere, the discontent of the costumers is obvious. Just go anonymously to check. You are losing costumers and gathering less money due poor service.Compare with the neighbor UPS office, you will find a nice and professional team.
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May 2023 by Rodney Diaz
Palm Village USPS Post Office is an unpleasant office.1) rude employee who the last thing want to do is offer a professional service. That is obvious.a) if you need a pen, they don't have penb) if you need some assistance, they don't have time for thatc) if you pay cash, they don't have cash for the returnc) don't greet the customers, neither say "bye", "have a nice day", etcd) employee with clear Latin roots speak only in English to old people who speak them in Spanish. So, they understand and answer in English, it is not seen in any other place in Miami. I feel sorry for those peoplee) if you want to send a letter, don't hope they provide you with the different available options of delivery. You have to request them the optionsf) they don't assist you filling out forms such as the one for certification " move away, fill the form and make again the line"In conclusion, due the bad and unprofessional practices and negative atmosphere, the discontent of the costumers is obvious. Just go anonymously to check. You are losing costumers and gathering less money due poor service.Compare with the neighbor UPS office, you will find a nice and professional team.
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March 2023 by Ivette Ruiz
The Employee Old woman that name Janet so rude ,disrespect me , unprofessional, maybe has mental problems but is terrible go to this place.
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October 2022 by Di Balladares
Overall I dislike the post office because everyone that works there is miserable & gives guest a hard time also get slick by the mouth but Michael was a great help. Thank you ! You make a difference !
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August 2022 by Daniel Espinosa
Very bad service. It always close before 5:00 pm. I have a PO BOX must to be open until 6 pm. Always is close before 5 pm.
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April 2022 by odalys alpizar
the guy there is soo rude , its not the first time he treat customer really bad , very bad attitude , this guy I don't know his name but I will find out this guy do not deserve to work on a post office place or any other place in this world . his bad attitude, no manner , I never saw something like this on my life before
