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March 2024 by Javier Perez
I wish I could buy this establishment just to fire every employee and give this place the fresh start it needs. Sad excuse for Post Office.
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March 2024 by Glen Sulca
The worst customer service, lazy employees
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December 2023 by natalia terranova
HORRIBLE Customer Service by clerk Otto Gonzalez, I have been to multiple USPS locations around Florida and have never encounter such a rude and disrespectful individual. I have been using poshmark labels for years and have never had any issues with shipping prior. MR. Gonzalez shouldn’t be working in any customer service role due to the lack of professionalism and work ethic. He refused to scan my QR code unless I proved my package was priority, I told him I use Poshmark as a business and use them on a regular basis and I have never had any issues with my labels. He put me to the side and started to help the next person. I was able to download the label since he refused to scan the QR code which clearly showed it was priority mail. I waited in line for the next clerk, is unbelievable how USPS can have people like this working for them, a true disappointment!!! I would give this location negative starts if I could.
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December 2023 by Shawn Washington
SSA Window Clerk Delatrice Moore ( Dee Dee) is so Rude & Disrespectful towards Customers. Clerk Delatrice Tone, the way she speaks to the customers should not be acceptable. On November 21, 2023, believe that was the day I was in the Post Office in Hialeah Miami Lakes off of 186st. There was a Supervisor in the Lobby working the line. He obviously witnessed her behavior, and didn’t stop her. He would just look at her from time to time. There was an another Management Personnel standing on the side at another window just looking. I went to speak with him, he stated to me, once I started walking towards him. You don’t need to speak to me, you need to speak with the Supervisor.Just Rude, Rude, Rude… Zero Stars
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December 2023 by Catherine Mejia
Only reason I give this USPS office 1 star it’s because 0 stars is not available. Staff at this office is rude and always have an attitude. The African American Lady at the front desk raises her voice at customers and act as if she’s doing customers a favor and not her job. They are racist. And I’ve seen how they treat unfairly and with an attitude to everyone who does not speak English. I personally will never go to this USPS location again. And I recommend you to the same.
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December 2023 by Marcia Jones
Using the post office for deliveries would be a safe choice...WRONG! I've had 2 Amazon packages go missing. Please tell me how you received a package and don't simply put it in the person's box. As others have stated be careful when ordering expensive goods and having them delivered to this post office.
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December 2023 by eduardoelejaga7 Gaming
This location they always have the door to drop off the packages closed. I don’t even know why the have that door if is not functioning as it should, I put the complaint many times already and they just don’t care they don’t want to handle packages. So if you do self check in on a package and that door is closed you have to leave with your package to your house and then come back another day stupid
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October 2023 by Henrry Tabares
Workers here act like they don’t want to be there especially the white bold men it’s 3:30pm and they are close even the machine they close it. The supervisor should do better
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June 2023 by angelina butler
Came in after work to return a package and was met with a rude older gentlemen. Your attitude is very unnecessary sir, the world is struggling as it is .. be kind.
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June 2023 by Anna Hernandez
Mail gets lost.When asked there is no time frame 4 days or 4 months
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June 2023 by Elvis Rosario
Today I had to drop of around 15 packages, and Ed and Caroline(Supervisor) helped me out and made my drop off so smooth. I really appreciate the help, some post office are everything but helpful. This site was the complete opposite!
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June 2023 by Jillian Mestre
Super nice and friendly! The supervisor really helped me out and did his good deed of the day :) if you are nice and patient with them they will help you out the best they can!
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June 2023 by Elizabeth Diaz
Someone is stealing packages at this branch.. please do no drop off anything here. They won't even help you.
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April 2023 by Yami Casado
Do not use this postal service!! They do not care about the customer and are thiefs!!!
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March 2023 by Mr Cease
THERE IS NO DOUBT IN MY MIND THAT SOMEONE IS STEALING FROM HERE WHOEVER HANDLES AMAZON OR UPS FEDEEX INCOMING PACKAGES ETC…WHILEI WAS THERE OTHERS WERE COMPLAINING ABOUT THE SAME BUT IF YOU CALL 1800USPOSTAL SERVICE the package magically “APPEARS”…….the rudest I’ve ever seen…getting LOUD and copping a attitude…..with other customers THEY ARE GOING TO TELL YOU THAT ITS UPS that looses them…..ITS THEM!! Read the REVIEWS!! IF YOU have SOMETHING OF VALUE DO NOT ship it here”
