Walgreens offers a variety of services including prescription refills, health and beauty products, and photo printing. The pharmacy operates from 8 am to 1:30 pm and 2 pm to 12 am daily. While the staff is generally described as attentive and friendly, there are concerns about the pharmacy being understaffed, leading to long wait times and delays in medication delivery. Customers have reported that calling the store often results in long hold times, and there are issues with delivery services, as items must be picked up rather than sent to homes. Despite these challenges, some employees have received praise for their exceptional customer service. For instance, one cashier, Joshua, was noted for his friendly demeanor, efficiency, and helpfulness, making the shopping experience more pleasant for customers. Another shopper highlighted a staff member named Ivonne, who also provided great service. However, the reviews suggest that customers should practice patience, as the pharmacy staff are often overwhelmed with work and may not be able to address complaints directly. Overall, Walgreens has potential but faces challenges in staffing and service efficiency, which impact the customer experience.
