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March 2025 by Jose Antonio Mollinedo Lopez
The service in this place continues to be 5 stars, mainly due to the professionalism and occupation of Mr. Brian Méndez.
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February 2025 by LUISA OLEA
One hour waiting for a simple transaction
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January 2025 by Sandra Leyes
The truth is, the representative Benjamin who assisted me at 9 am, his service was excellent, he answered all the concerns I had about my personal account as well as my business account and how the Bank could help me. But unfortunately, despite having been with Wells Fargo for several years, they did not help me at all, so the best option is to change. Thank you Benjamin for your attention, you do deserve 5 stars. Sandra Leyes
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November 2024 by Alejandro Valdes
“I would like to highlight the excellent service and professionalism of Luset. Her dedication and kindness made the experience very pleasant. She is undoubtedly a great team member who shows commitment and attention to detail. Thank you so much for your outstanding work, Luset Rodriguez!”
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October 2024 by lolita71 acuario
Good and fast service, located in a good place.
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July 2024 by Manuel Breton
Customer service bad
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July 2024 by Israel Ortet
Horrible service. More than 20 minutes in the line to get to a teller and I had to leave. One of the only 3 tellers (they used to have more windows) just started counting money and ignored there was a long line. Unacceptable.
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July 2024 by Edith Perez
I have been a client of this bank for more than 30 years, the current service is terrible, very bad, bad information, incompetence, lack of employees, horrible, very upset as a client of so many years
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July 2024 by Missy G
Terrible service. Came in at 9am and waited two hours, still waiting to be attended. They justify themselves with “you need an appointment for another day or you need to wait until we can attend to you”. There’s only two employees working on a Saturday morning and too busy to attend someone waiting for two hours.
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May 2024 by Jane “JG” G
The delay for $300 is incredible and I am a client of this bank, 35 minutes waiting for them to verify me without counting for them to give me the money and there was only me
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April 2024 by abdo kamal
This bank has bad systems. I want to open an account. I wait an hour and there is no one to help you
This bank has bad systems, I want to open an account, I wait an hour and there is no one to help you.
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April 2024 by Luan Enamorado
Terrible service, everything changed when I had to go to the cashier, the girl who greeted me was super good, but when she handed me over to the person in charge of helping me with my process of obtaining foreign currency, her attitude was the least conducive to meeting my needs, in fact. He even told me where there was an exchange house when clearly I wanted to do my transaction with Well Fargo.
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April 2024 by Carlos Pérez
Total lack of sensitivity with the client, I made an online appointment at this branch due to lack of time in my work schedule, and it turns out that they cannot try to call the other branch even 2 or 3 times for some information, the manager simply says that can't and that's it.
The week before, my wife was able to obtain her card with Elvira, excellent treatment and she did everything possible to find the manager of the other branch by phone.
In short, waste of time and no results.
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April 2024 by Wanda Carter
At the bank now it's crazy long long line only 2 Cashiers one of them is training. Awful been here over 30minutes
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March 2024 by Ricky on Drums
Long lines and only one teller attending public
