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June 2023 by M B.
This store specifically the pharmacy does not even deserve a rating. They never answer the phones. When they do the explanation they give for not having filled the prescription is ridiculous. When is corporate going to get involved. I know I can go to other companies and I will but in the meantime someone needs to explain customer service to this store.
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March 2023 by Andre N.
Slowest Walgreens in existence, everything takes an hour which in reality is 6. You'd get faster service driving further.
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September 2022 by Maria C.
If there were negative starts available I would use that this pharmacy has been the worst to deal with. ZERO and I mean ZERO customer service, yes they are 24 hrs but 24hrs of NO WORK they constantly blame the system being down and not being able to pick up the phone. I have been with this location for years and because I seldom use them I tend to forget how HORRIBLE they are! Today was my draw I will never be back there and if you were smart you would do the same.
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February 2022 by Nadian R.
This place is nightmare to ge your prescription. Even you pay cash, they don't want to give to you . I have to get it at CVS better place. The Farmacéutico don't want to listen de Doctor order . I will change place to another. 10 day without my medication finally I Get My LoVE CVS . Going to to call customer service for bad work .
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December 2021 by Tashina A.
The pharmacy won't answer the phone. I've been on the phone for over an hour and a half, only to have them pick up each time and barely utter the words of "please hold". It's ridiculous. Period. This is the most important section in the store where customers have serious questions in need of getting an answer. This should not be allowed. Walgreens as a company should make sure of this!!
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September 2021 by Sarah P.
Anyone who knows me, knows I am a fan of CVS over Walgreens. However I was pleasantly surprised over this particular Walgreens. I had to come here for my prescription - as it was the assigned store apparently according to my doctor and would work out cheaper than my normal CVS. So there I was. There was a bit of a wait, as it was busy. However the gentleman behind the counter was fast, efficient and friendly. Once I was served it was a fast encounter and I was on my way. This Walgreens was nice and bright and airy inside and looked clean. I was also pleased to see four people waiting for their covid shots!
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August 2021 by Luis M.
No one in the pharmacy knows what is going on. All of them have different answers. One says it's ready, the other in an hour, and it's never ready 48 hours I've been trying to get medication.
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August 2021 by Athena C.
I came to get my vaccine.... Made an appointment and still had to wait and hour... this is unacceptable and ridiculous... why make an appointment if they going to just take walk ins and ignore your appointment
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August 2021 by Google user
Pesima atencion recibi en este wester union, el joven atiende todo menos el envio, tuvo que venir el manager a realizarlo,lo cual solo le tomo 4 min.
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June 2021 by Phillip A.
The pharmacist refused to accept any coupons on medication. When I asked why it was not accepted the pharmacist lied to me and told me that coupons are not available for my prescription. I switched pharmacies and was able to save about 600% on my prescription cost. I will never go to this pharmacy again.
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May 2021 by Keiara J.
Customer service in the Pharmacy department is extremely poor. The hold times are extremely long. They will continue to refresh the call and then eventually hang up on you. This has happened on three different occasions.
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March 2021 by Luz Ahcar
(Translated by Google) Bad attention received in this wester union, the young man attends everything except the shipment, the manager had to come to do it, which only took 4 min.(Original)Pesima atencion recibi en este wester union, el joven atiende todo menos el envio, tuvo que venir el manager a realizarlo,lo cual solo le tomo 4 min.
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January 2021 by Samantha F.
Worst pharmacy EVER ! I literally got hung about 12 times , had my mom call got hung up as well . The manager told me to fax something then I call and they say the fax is down ! Now I'm calling for the 30 time and now they can take my information on the phone AFTER 30 calls !
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April 2019 by Diana A.
This is probably my third time coming into this Walgreens. And every time I always feel like walking out as soon as I walk in. In this particular visit, the moment I walked in, there was this awful stench. I honestly can't describe it but it was gross. I knew exactly what I needed to get so I looked for the designated aisle, picked up the item and went straight to the register. When it was my turn, the cashier didn't bother to greet me. I paid for my items, she placed it in the bag, and once my receipt printed she gave it to me and proceeded to the next customer. Not once did she acknowledge my presence nor did she say "have a great night". Manners and customer service truly go a long way, and this location did the complete opposite. I'd rather drive extra to find another Walgreens or CVS, and if before midnight, there's a target right across the street.
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January 2018 by Yly M.
I pick up my prescriptions at this Walgreens since it is the closest pharmacy on my way home from work and a 24 pharmacy! Everyone is very nice at this store, but there is always a long line inside or outside car pick-up for prescriptions! Can't win, I've been waiting now on my car for 40 minutes and finally next in the car line up! I even have enough time to write this review! Very sad . I perfer Walgreens over CVS and I've been faithful. Guys please get more help in the pharmacy to speed up customer service. Come on Walgreens you can do better, there is 3 registers and only 1 person in the front, in addition you only have 1 person attending to the car window when there is 2 lanes and I believe you have 2 registers at the window. By the way, I've come on different days and at different times..... you guys are always busy. Makes no sense guys, let's fix this . Thanks!!!
