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April 2024 by Luisenrique Montesino
DO NOT COME TO THIS PLACEI looked for another gym, in my case I paid a membership that was supposed to be 23 dollars and having 900 dollars on the card it declined up to 5 or 6 times according to them, because of that they added charges and then magically they made the charge to the 76 dollar card for late payments, in addition to that I notified by phone that they would cancel my subscription because I was going to Tampa and to my surprise after 5 months they called me from collection that I owed 253 dollars to the gym I told them that I didn't owe anything and They reported me to the credit bureau, THEY ARE SOME THIEVES, SCAMMERS, AND DON'T BOTHER TO CALL TO COMPLAIN THAT NO ONE EVER TAKES CHARGE OF ANYTHING, THEY SIMPLY STEAL FROM YOU AND THAT'S IT.
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April 2024 by Mirene
Great! Good people, good installation.
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April 2024 by Maria Blanco
This place is useless...it's a scam. My sister has her minor daughter in that place and the girl didn't go for 2 months due to health problems and they charged her and said that to cancel she has to pay another month again. .I don't recommend this place to anyone
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April 2024 by cristian reyes
Nice place
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March 2024 by Dagnyer Vigo
Bitter experience with customer service from manager Fran, who presents inappropriate, challenging treatment, and lack of solutions to situations
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March 2024 by Jennyfer Calvo
I’ve been coming to Youfit gym in Hialeah since last year and I am very happy. Ernesto has been so helpful with answering all of my questions. He is very attentive to everyone there. I see him every day that I go always happy and making sure everyone is having a great workout. The gym is so organized and clean. All the machines are maintained properly and fixed right away if any have issues. The entire staff is so attentive and friendly from the front Fabio to Alejandro the trainer as well. Ernesto does an amazing job managing this location.
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March 2024 by Gustavo montezuma
Youfit has been my gym for years, I started in 2013 in Kendall and from there to Hollywood, FL, Dania, Pine Blvd, Sunrise, Miami and even Hialeah. but well, well, but I think that the one in Hialeah should have a better bathroom, honey for better comfort, thank you ?
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March 2024 by Julio Rojas
Gym with a lot of lack of cleanliness, horrible heat, with a lot of lack of professionalism from the employees, this led me to cancel my membership which was impossible due to lack of costumer services, they sent an account to collection for which I never had a contract of $560 dollars, in short a complete theft from this institution
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March 2024 by amed dias
The service is excellent ?, their workers better not exist, but their devices need a change, they tend to break frequently and the wear and tear is noticeable.
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March 2024 by Scarlet Chinchilla
My partner has been trying to cancel his membership SINCE SEPTEMBER 2023. Every time he called, they said it would be cancelled effective immediately. Yet, that was obviously a lie as he has been charged every single month until today. He has called on three different occasions and it’s always the same response. We even had to call the bank to resolve this issue as the staff here is useless. Mind you, EVERY CHARGE is different. It is never the same amount, which does not make sense. Today we received yet another charge, he called and was told the same thing again, with the disclaimer that he will have to pay yet another month and then it will be considered “cancelled” as per policy. Where was your policy when he called the past THREE times? Moreover, when he disagreed with the conditions and asked to speak to a supervisor, the front desk hung up. Not only is this completely disrespectful, but also an abuse of people’s time and money. “Another month” they say when you’ve wrongfully charged us for 6 months. So all in all, save your time and money, this place is at best average, it has 1-2 machines of the main ones, and unless you want to wait 30 min for a machine to be available, this place isn’t worth it. You’re better off paying a little more for quality, more machines, and good customer service. Based on previous similar reviews, it seems that they provide a butchered response in the lines of “we’ll look look into it but we won’t because we got your money already” so we will be proceeding with the bank to investigate those charges.
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February 2024 by Yelcary Mur
Excellent gym, I really liked the changes it has had, the new management has been for the better and Frank's treatment is brilliant.
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February 2024 by Victoria Juarez
I love the new changes that the gym presents, the professionalism of the team in general is noticeable. Thanks guys, thanks to manager Frank who always clarifies my doubts. Congratulations to the team ⭐️⭐️⭐️⭐️⭐️
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February 2024 by ita Ponce
I decided to make this claim publicly since at the YouFit in Hialeah, I have gotten tired of asking them to please clean up! It is disgusting from the moment you enter to the room where I teach, not to mention the bathrooms, I don't even dare to enter. You never find a manager and the guys at the entrance just shrug their shoulders and give a lame explanation!
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February 2024 by Adi Aguilar
Thank you guys for providing a great experience.
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January 2024 by QC MAC Services
The worst place of all, I called to cancel my membership after 2 years without going because after COVID I never went again and they never canceled it and they charged me month by month until I canceled the payments and they sent me to collection. Scammers, without the worst. I don't recommend it at all ?
