The Cricket Wireless Authorized Retailer provides exceptional customer service, with staff who demonstrate remarkable patience, professionalism, and dedication. Customers consistently praise the prompt and efficient assistance they receive, even when managing multiple responsibilities simultaneously. The bilingual skills of the staff, such as Jesus, are highly valued, and there are calls for well-deserved recognition and raises. The two staff members, Candice and Kellsha, are particularly commended for their amazing abilities, always greeting customers warmly and ensuring a timely and smooth experience. Customers express their gratitude for the top-notch staff and the overall positive experience at this Cricket Wireless location. While the service and staff are highly praised, some customers express a desire for additional payment options, such as the ability to make monthly payments for new phones. There are also some technical issues reported with the Cricket app, which customers hope will be addressed. Overall, the Cricket Wireless Authorized Retailer is regarded as a reliable and customer-focused establishment, with a hardworking and indispensable team that goes above and beyond to meet the needs of its clients.
I had a great visit to at this store today. Jesus was very helpful and had my service up and running again. 👍📱
April 2023
Good experienced techs, they try to overcharge you but you can get a lower rate if you try.
April 2022
I was greeted promptly and had a new phone very quickly. The staff was very friendly and efficient. I also observed the staff being very patient and helpful with customers who were having difficulties using their phones. Good job Cricket!
