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February 2024 by Josh C.
Great service from the team here. Will use them again for sure.
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February 2024 by Michael Menster
I've been renting exclusively with Enterprise for more than a decade. And while I've had great service from other locations, this one is the best. The Manger TJ clearly stands above the rest, stellar service.
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December 2023 by Jamie D
They say a price online, and ask if your paying with credit card or debit. I checked that I'll be paying with a debit card. No big deal. Day I pick up car, I need a credit card or can't get the rental. And also a $300 deposit. Went from $323 to $740. Obviously, the deposit is refundable. I asked the man working there what was up with that, and he replied, it's in the fine print. I needed the car that day, but they nickle and dime you and make it seem like it's affordable when it's not. Staff was nice.
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December 2023 by Sara Pippin
Great customer service. Walked through every step with great detail. No issues with the rental experience or drop off. Will use this location again.
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November 2023 by Selena Dunn (Dunn)
Do not rent a car here!!! They charged me 2000.00 for body work on a car that was damaged before being rented. I would recommend using the palm harbor location. In 5 months of renting from the Holiday store I had issues with 3 of the 4 cars they rented and that is NOT including them scamming me out of 2k for body work that needed to be done prior to my rental. As this was the 4th car in a 5 month time frame I did not take a full on video of the car & it's damages however their tech laughed at the damage and pointed out where someone keyed the car, yet months later I got the 2k bill for that. They had 2 car batteries fie and a vehicle remote during their rentals which they lie & say they will reimburse and font. All in all use any other location
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September 2023 by Terry Bigelow
They were super busy when we arrive to get a car while our car is being fixed they handle their business extremely well. Even following up with the attached the next day to make sure everything was okay and it allowed me to text back and forth with them to make sure that as the repair took longer than they have extended my rental. I am very impressed the level service this location offered. The guys were working there when we arrive the afternoon we rented the car we're juggling a giant all of chaos and they kept everything straight into a great job.
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September 2023 by Frank Dagliere
The team members were great. They were efficient and limited the time to get the rental.Note I didn’t have a reservation when I walk in and ask if they had a vehicle available. Get job
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August 2023 by Jennifer Pahl
I love renting from Enterprise. I never have a problem when I pick up or drop off a car. The customer service is excellent. The cars are always clean.
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August 2023 by Amy Angell
Got a rental car for 4 days and it seemed fast and easy until they called me back saying they didnt have the car i was supposed to get for cheaper so i would have to take another one that costed 5 more dollars a day . I said okay so i got it and they asked if i wanted a protection plan for 28.99. I said sure not knowing it was charged daily so now instead of 170.00 i gotta pay 316.00 , i wished they had been more straight forward about pricing cause although they were friendly and fast , they also didnt take any money off even though i told them i wasnt happy with the extra fees ....? Ask questions cause places wont tell u everthing unless you drill them ...they were deceitful .
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August 2023 by Mary Gerges
We rented a silver GMC terrain yesterday, the car smells like someone has been smoking in it for months. My husband picked it up, he has severe sinus problem so he couldn’t smell it. But when my daughter and I got in the car we absolutely couldn’t breathe. Even when I opened the trunk the smell was awful. We have been trying to get it switched but every time I call I get left on hold and then the call drops. I was able to speak to someone today but of course the call got dropped in the middle and was told they can’t do anything about it because they’re about to close and to go to another location. This is unacceptable because we are unable to use the car.
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July 2023 by Ron DeShetler
Costumer service was great, the Pacifica exterior wasn't the prettiest but that didn't make it run bad. The vehicle ran great, rode well, and did just whatv we needed it to do. We usually rent from enterprise for our trips and alwaysc have had a good experience.
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June 2023 by Amanda Burckhardt
Terrance was amazing and if he hasn’t gotten a raise recently he deserves one!! He was so incredibly helpful and had such an amazing personality. It’s my first time renting a car at 35 and he made the process stress free and simple for me.
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June 2023 by Steve S
The vehicle worked out perfectly for my needs. The customer service was excellent. But, the vehicle was not clean.
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May 2023 by Dan Weitekamp
Great service from start to finish. Arranged by a dealership while my car was repaired. Car was clean and the agents were very friendly.
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May 2023 by Johnta Mount
Terrence, the branch manager and Mickey has great customer service. Always on time. Satisfying the customers with great expectations. Willing to go overboard in helping their customers. Great work you two ???