September 2022 by Brenda D.
My experience with the Winn Dixie at 1640 US Hwy 19 North, Holiday, Florida is negative. The customer service crew, especially evening, is lacking of any good, positive customer service skills; it's as if they don't want to be there and they're being bothered. No smile, no greetings, arguing with customers, calling customers names, ganging up together against the customers, no thank you, no goodbye, etc.. So now I take my business to Publix, at U.S. Hwy 19 North and Sunray Blvd... these people were taught perfect customer service skills; always a smile, how are you?, did you find everything?, have a nice day, come back again...perfection. I stopped by once in 30 days and I noticed they have new people, but still lacking good customer service skills. Winn Dixie: 727-943-8065