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June 2024 by Jessica Mead.
Came into my local Cricket store to get my daughter a new phone Bri and Max were fantastic the most excellent customer service ever thank you so much
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May 2024 by Kendrick Holmes
._. Pretty nice place
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April 2024 by Nancy Tremblay
James is the absolute best! I am severely technically challenged and he made what would have been a nightmare for me as smooth as silk. And with the Internet not working and my old phone not taking a charge, and the transfer from one phone to the next not cooperating, I am telling you James is like a warrior with this technical stuff! I appreciated him so much and he was so patient with me and I seem to be there 3 days in a row. Not only did he help me but he taught me how to maneuver my device as well. I may still be a little stumped but I have faith in knowing if I can't figure it out I can always go back and he will help. Thank you so much James !!!
Nancy Tremblay
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March 2024 by Namon Vreen
Good service
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March 2024 by Manuel Mejia
The place is small
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January 2024 by Becky Coccia
WORST EXPERIENCE EVER! The customer service is horrible. With the exception of James.The card machines we're not working he went to ask for help. I watched the manager belittle him in front of everyone, walk away and not help us. Finally I got my phone replaced but had to go back because they double charged me.To quote the extremely rude/unprofessional manager, " call customer service. I'm just a store manager, what do you expect me to do about it?" .This was after she had already loudly sighed at me when I said I needed help. I tried to continue to ask for help but she became escalated ,& I no longer felt comfortable there. I asked for the number for customer service, she yelled the number at me.So I asked for her name and she got angry waived her hand and said " Mmm I'm trying be nice right now but!" so I told my son we are out of here.As we left she was calling her manager talking trash about me to her boss. I'm not sure if she thought I was rolling my eyes at her because I have severe nystagmus and in response got rude/defensive from the start or what her deal was.. By far the worst customer service ever & if she's allowed to manage the store you can only imagine how bad other people's experiences have been.To summarize: Cricket phone service is great, the location on International has an amazing staff go there instead & Holly Hill Crickets sucks .
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January 2024 by E C Zamora
Just added a line. The staff is very knowledgeable, they can even help you transfer your info to your new phone.
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December 2023 by Amy Nick
Seth really helped my husband with an upgrade and to pay the bill . thank you so much Seth for helping us . very nice and helpful employee
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December 2023 by charles mckenzie
The staff is knowledgeable and able to get things accomplished.
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August 2023 by Dave “ObiDaveKenobi” Nolen
Excellent staff....
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August 2023 by Rob King
When I walked in the store no one greeted me there was only one person working in 10 customers so I waited finally gets to me and says that yeah we have a good deal going and then he tells me the price and I just walked out
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July 2023 by Bethia Marena
Out of business
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July 2023 by Teresa Mohr
Friendly Knowledgeable
Employees
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July 2023 by steve haas
Helpful the people there are great but cricket is getting bad
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July 2023 by anita perry
There a certain text that work at this facility they are top shelf Noah and Brandi make that store run they always know exactly what to do