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January 2024 by Chaz Greene
I’m trying to get front door is locked and lady cleaning the hot dog thing not 24/7
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December 2023 by David S.
Salem i think his name was ? Horrible customer service . I usually stop by the 7-Eleven to pick up my lunch. I went in to pick up a hotdog. I wanted to get sauerkraut topping I asked the gentleman who had plasticware in his hand, and I asked him if I could have one. He was going back-and-forth with another customer until finally giving me the fork. I proceeded to scoop out the sauerkraut from a pack that already looked halfway open. He looked over me and asked me to grab from the old one and that one was a new pack. I said all right then he accuses me of opening the new pack, and I told him I did not open it. He then proceeded to say "whatever you say." I told him I didn't appreciate his customer service and ask him for his name. I wound up, not getting the sauerkraut paid for my food and left.
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December 2023 by cristian venegas
Way to be working inside but the doors locked
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November 2023 by Leelee Isaac
While visiting this store in Hollywood, I encountered an incident involving one of your employees. The worker accused me of stealing someone else's gas and publicly embarrassed me in front of other customers. I want to clarify that I was pumping gas that I had previously pre-authorized with my own card. Unfortunately, the worker stopped my pump and came out yelling at me without investigating the situation properly.Upon further inquiry, it was discovered that the customer had provided the wrong pump number, leading to the misunderstanding. Instead of taking the time to investigate and ask questions about their own mistake, I was falsely accused of stealing gas and subjected to public shaming. It is disheartening to note that this incident also appeared to be racially motivated, as the other woman involved, who happened to be white, did not receive the same treatment.I kindly request that you address this matter promptly and take appropriate action. It is crucial to ensure that your employees are trained to handle such situations with sensitivity, fairness, and professionalism. No customer should be subjected to false accusations or public humiliation.
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November 2023 by Ovadia Mishael
Rude employee and they don’t accept Apple Pay
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September 2023 by Dima Novikov
This 7-Eleven store closes whenever the employees or manager on duty feels like it. Hours of operation NOT posted on the door. Hours of operation in Google Maps is NOT accurate. A business has the right to setup its own hours, but any responsible administration would make that publicly known and conspicuously displayed where customers can see it. I'm sick and tired of coming and then leaving empty handed. Don't bother coming to this C-store, especially at night, because you'll probably be left empty handed. Go to CVS or another C-store instead.
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June 2023 by Christopher “Tu Flako” Medina
I’ve been to some pretty bad 7-11s in the past but this one, this one takes the #1 spot. The store is super dirty very nasty. The customer service skills are nonexistent at the location. The employees are externally rude. There are 3 employees here, the new girl is at the register alone while the other 2 employees are behind the counter have a personal conversation, the line had 7 people in it that I counted. This location is just horrible all around. Oh by the way they make their own rules and regulations. On certain products You can buy just one because “the manager says so”. I would think twice about it before coming here. If I could give 0 stars I definitely would.
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April 2023 by Marco Penzo
Yeah so I just visited the same 7 eleven and the same thing happened. I checked the hours of operation online before I left and when I got there the door was locked and the employees inside completely ignored me knocking on the door. They pretended like I didn't exist. This isn't the first time either. And after reading the reviews I can see this problem has persisted for atleast a year now. The owner has even acknowledged a couple reviews promising to look into it but they still haven't resolved this. I mean it's not hard at all to change the hours online. I guess it's procrastination!? I dunno but it feels like they could care less about their customers. I'm pretty sure they're saying we will look into it while hoping the people leaving the reviews just forget about it. Thats messed up 7 eleven!! Your wasting peoples time and gas to drive to your store to be locked out and ignored when clearly on the door and on Google it says 24 hours.i really hope people see this and decide to go somewhere else that is open 24 hours for real because this stores hours of operation are fake! ??
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March 2023 by Doctor C Who
Avoid this location after 10pm because people get robbed at gun point and there is constant fighting. Also the store closes after 12am. It isn't 24/7. Be careful when going to that restaurant
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January 2023 by Ileana B.
Ripoff artists and bad business. After filling up at the and paying for a $9 car wash I waited in line behind 6 cars for 20 minutes without any kg the cars in front of me moving. I realized it would be at least an hour wait at that rate and requested a refund inside the store. The manager said no refunds because I paid at the pump! Imagine the logic in that. I left short my $9. Incredible that this is the customer service they feel is acceptable.
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November 2022 by Moreno 21sk
Not opened late night after 3am even saying that it does
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November 2022 by william beltran
My favorite convenience store in my neighborhood, been coming here for years...always nice and neat and the crew from management to associates are top of the line...always smiling faces and very helpful at any given time. I love this place!
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November 2022 by Demetria Foster
The older gentleman… perhaps one of the owners.. he’s there at night…well every time I come into this store he has a bad attitude..
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November 2022 by Ken R.
Their employee Brooks this morning was beyond rude, condescending, unprofessional and even bigoted to another guest almost starting a verbal altercation. Will never ever come back.
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October 2022 by Arlene-Christina Rivers
I drove to this 711 because they state they are 24/7. It's a lie! They have employees that literally just sit looking at you and actike they're closed smh
