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September 2023 by J. G.
DO NOT USE THIS COMPANY. After the furniture/boxes were picked, I was told it would leave from FL a few days later. A week went by and no communication. I was supposed to pay half upfront and half when the furniture was delivered but they demanded money before the furniture arrived or said they would leave it at a storage facility in NJ (my furniture was going to MD). Boxes were damaged upon arrival and the packing in the truck was haphazard. See pictures below.***** I am reposting this review after feeling bullied to take it down. I first posted the review and got a text from the company saying I lied (just see the pictures.). The moving company and someone named Chad then posted a review about me on an old Zillow profile I had. I am not a real estate agent (and never actually practiced) so clearly it's just retaliation. I would not feel safe around these people. Be Careful.
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July 2023 by Ben G.
All American Moving and Storage! They truly went above and beyond to provide an exceptional moving experience for us.From the moment they arrived, it was evident that they take immense pride in their work. The team displayed the utmost care and attention to detail when handling our belongings, and we never had to worry about any potential damage to our items. It was clear that they treated our possessions as if they were their own.Chad, the team leader, was an absolute professional. His expertise and precision in orchestrating the move were remarkable. Watching him and his team work together was like witnessing a well-coordinated dance - they were efficient, organized, and nothing short of impressive.The best part was that their outstanding service came at a very reasonable price. They were transparent and upfront about the costs, and we couldn't have been happier with the value we received for their top-notch services.Not only were they careful and thorough, but they were also swift in getting the job done. The entire process was seamless and stress-free, thanks to their hard work and dedication.All American Moving and Storage has truly set the bar high for moving companies. If you're looking for a team that treats your belongings with care, professionalism, and speed, look no further. We are grateful for their incredible service and highly recommend them to anyone in need of a moving company that truly cares about its customers.Thank you, All American Moving and Storage, for making our moving experience a positive and memorable one!
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June 2023 by J P
This is a scam, they did not come at the designated time, then tried to lie there way out of it by saying they called but I had no missed calls. They said I requested a different time. But since I already payed half I waited to the time they made up. Then they didn’t show up. So I called and they said they’d make it by 6 even though the original time was 12. So I waited. Then they said they’d make it by 9. They were no shows. They just stole the money and never showed up, by the time they were supposed to show up the actual business was closed. A SCAM, DO NOT USE THIS COMPANY.
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April 2023 by Sherry S.
This company was absolutely fantastic, the move went off with a hitch. How ever there is. BUT. After the movers left I realized I was missing my ladder (essential in a move) I was missing a curtain rod and the valance on it. Also my steam mop was broke, (which I had used just the day before) I called American Moving and talked to Patrick, I swear the minute I said things were missing and broke his demeanor changed. He asked me to sent a picture of the broken steam mop and what the curtain looked like. I did that, it has been 5 days and no respons. I sent an email no response. This from a company that was so nice and helpful before, but when you mention a problem, seems like they don't care.
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March 2023 by Lowell C.
ZERO STAR: DESPICABLE BAIT & SWITCH COMPANY: Everything was good until the day of the move. The movers showed up late and were not up to the task. Additional charges added (not discussed) increased the original estimate by over 377%. Then there was the bait and switch hostage situation - I had to send funds to a different company via Zelle after they loaded my furniture and another set of funds to another company before unloading at my new home - which was done the following day due to the movers being late and deliberately slow. To add insult to injury, the company is refusing to take my phone calls or answer my emails to provide redress for damages to my furniture incurred, which the movers acknowledged. I spoke with a very unprofessional "Customer Service Representative" named Lala, who refuses to escalate my complaints and claims she does not have a direct manager - and that someone will get back to me. When I questioned who would get back to me and when, she responded curtly, "stop wasting my time," before hanging up.
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February 2023 by burnie woodson
Dont ever used this company they are scammer and rip off they will quote a price and after packing your stuff tell you its more. i will be reach out to the better business bureau and other customer they have rip off I'm requesting an investigation on this company and employees
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January 2023 by Xv Curls
This company is a Rip Off and Defrauded me of $700, I was quoted a price of $300 for a move of THREE MILES, from my apartment to a storage unit. Once they were at the storage unit they quoted me a price of $1000. They added all kinds of fees that were never discussed before or after I put mt deposit down to reserve this company. Then once it was time to pay they didn’t want to accept Venmo on Zelle and when I tried to Zelle them, my bank placed a one day hold on the transfer. So I had to leave the storage unit after waiting for 2 hours in order to pay they’re price gushing, to go to downtown Miami from Miami Gardens to go to the bank to pay them in cash.It was a horrible experience, the crew was nice until they gave me the bill and then they were very rude after. I was also told if I didn’t pay (because I had to leave and go to the bank) I would be charged an additional $500 for redelivery.
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December 2022 by Karen L
Did a 4-hour quote for $700 and it ended up being 1300 at the end of it because of extra fees added. They did not tell me any extra fees would be added or the quote was completely wrong. And they only take cash or a cash app payment I paid more than what I make a month. Very disappointed at the price gouging.
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December 2022 by Matthew Roque-Paskow
Chad and his crew did a great job at my investment property. Zero hassle and kept his word on pricing. Highly recommend.
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December 2022 by Michelle Roque
By far best moving company around. They were quick, handled my furniture with care, went above and beyond to break down and rebuild, had great communication - let me know when they were 30 minutes away - and the owner is a genuine guy! 10/10 recommend.
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October 2022 by Tim C.
warning warning warning!!do not use this company unless you want to go broke. my son used this scam company, my son moved from yhe south to the north, thid company picked his furniture up in sept and did not deliver his furniture until oct, a month later after many broken delivery date promises. along with the broken delivery date promises came with this company wanting more money, this happened on several occasions all while holding his furniture hostage. this company talks a good game until they get hold of your belongings then its holy hell. they may answer your call the first time but good luck after that, they know how to play the game well all while draining your pockets. also, they do not own their trucks, once my so furniture got picked up and delivered, one truck had no id and the other had cooper tires on it! do not use this company, read the other reviews and trust what im telling you.
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October 2022 by shanetta green
This company quoted me 620 for a 6 hour move after I gave them all the information of what would be moved, and locations. After loading my furniture they got to my house and said I had to pay another $1200 to get my furniture. $150 per dresser for them to move and mileage from their location warehouse to my storage and back to their warehouse. Then when I called customer service and spoke to Cindy who was condescending and had a terrible don’t care or we keep your furniture attitude.
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October 2022 by Elvys Martinez
If you need moving in Miami give All American Moving a call, they gave me the best price out of all the moving companies I called. He showed up on time and we’re really professional. Thank you All American Moving and Storage.
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September 2022 by Oscar Merida
In the name of everything holy, do not use this service. I don't care if you need to move a shoe box, they will find a creative way to mess that up. My mother and father in law were completely robbed of a few thousand dollars in added/hidden fee's. Not to mention, my 3 year old son has more professionalism on the tip of his tiny fingers than all of their laborers have combined. Fewer things are worse than having a loved one call you and tell you about how they were mistreated and not to mention, within an already difficult time in their lives. If moving is not difficult as it is, this company says "hold my beer". Again, refrain from even wasting your time with this company.
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September 2022 by jawole davis
Scheduled to be picked up on Wednesday evening they never showed up even after I called at 9pm and was told they'll be there in 3 hours. Called the next morning and was told they'll come at 11am but they came at 1pm. My estimate verbal and written was $394 and the ended up charging me $1143 even after I reduced the listed items by 3 TV and 5 boxes. I had to outline every item and gave details of the old and new locations ( just 20 min away)I packed everything myself including wrapping my own beds. My dining table was not dismantled they scrached it by taking it whole. Several plates were broken along with other items as they was no care given. They only had to partially assemble one bed. I had to pay cash before they offloaded. They didn't apologize for having me stay an extra night at my old place (for a cost to me).
