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February 2024 by Nancy Velez
Been coming to Badcock for many years!! Keith and Queenie are the best!! Highly recommend!!
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January 2024 by Sly-Do Schroeter
Very polite and professional
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December 2023 by Olga Muller
When I when to Badcock I was looking for a bedroom set. I went 3 times ,the 3rd time I met with Ms.Yolanda Garcia whom was so friendly . Must say that her knowledge and patience was even better.I did get my bedroom set and I must say all due to her patience and helping me with all the questions . Everything went smoothly ..I have told my friends to go there and ask for her. Ms Garcia is definitely an asset to your company.its not everyday that we go into a store and greeted with a smile and so positive.She was awesome!!!!
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December 2023 by Dominique Benoit
The sale rep were very helpful with excellent customer service skills.
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October 2023 by Nita Thomas
I purchased a bed from them and within a year the bed is no longer usable. I called them to complain, they requested pictures I sent them they complained about the pictures, lighting, effects etc. They stopped responding and when I called the person I needed to see was out or not available. I complained to BBB, they never responded.
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July 2023 by Ramon “Domingo” De Los Santos
Me and my wife dived so far into many different furniture places looking around and came back to our local Babcock showroom and founded what we needed at a better price with more stylish and quality furniture!
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May 2023 by Aide Mollinedo
Extremely dissatisfied with Badcock furniture I purchase a dinette that cost me over $1000 and within a year the chairs are bending and my son even fell off. Upon having someone come out and check on them we were told that there was nothing they can do because it is not a warranty defect and we would have to look for chairs that match “the kind of people that we are” by that I guess she meant tall heavy weight people and I felt extremely discriminated. She offered me a 15% credit which would be about $110 towards the purchase of six new chairs. This does absolutely nothing for us. Why would I purchase furniture from a company that wont replace unsafe furniture?We have been customers of Badcock for many years and the quality of the furniture is not only disappointing but extremely unsafe. I know point that I asked for my money back I just wanted replacement chairs that can hold my family at dinner safely. I will not recommend this company and take my business elsewhere.
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March 2023 by Dulcinea Miami
Excelent place and princes i found a Coach and a sunbed al cheap and great quality . They have the best Price in Miami .
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March 2023 by Jesus Diaz
Customers service is great,Queenie is the best she is always helpful.
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March 2023 by Diane M.
I purchased a coach and recliner that are a set in November 2022. The couch was broken when they delivered it. After a few attempts to repair it they stated they have no more coached and will not be able to deliver a new one until May 2023.0I asked to return the set for a Store Credit. The answer is no, just the couch. Common sense says u take both back what good is a chair that WAS PART OF A SET will not match. Well the Babcock furniture store says so. What a joke. I am taking them to small claims court. Oh yes I ask to speak to a supervisor multiple times and they were right there with the customer services rep and refused to get on the phone. IF I could rate 0 I would. STAY AWAY.
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February 2023 by Dulce Miami
Excelent place and princes i found a Coach and a sunbed al cheap and great quality . They have the best Price in Miami .
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February 2023 by Tammy Manns
Great customer service, no wait, great deals, and much to choose from. My experience was smooth and pleasant.
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November 2022 by Renee M
No go! Quality of the furniture was bad. Customer service is good.
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November 2022 by Ajina Mitchell
Ken is the B E S T the ABSOLUTE best person to go to! He takes his time with you during shopping and finance and makes sure your good anytime I walk in here we always go to Ken if Ken is not there we aren’t there all our sales go through him ask for Ken !!
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September 2022 by A. Montgomery
Friendly staff and lots of variety. Prices are reasonable too.
