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November 2023 by Liliana S
Excellent service repair and best customer service. Keep you informed by phone and text on status of repair. Finished early than expected. Service with rentals and return car at same place. Clean location and staff is great!!!Recommended 100%Johnny agent was great!
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November 2023 by Eric Guyah
Went there to repair my car through insurance. Took over a month to repair and keep telling me it's ready tomorrow for a week n I already gave up my rental. When I finally got the car they forgot to put the spoiler on then driving back home car shut off on me because they forgot to tighten the wires on the battery. Then I notice they didn't put the emblem on back on. Then I call and they said come in they got it there when I came they say they have to order it. Still waiting couple weeks now. Overall they did an ok job on repairing the car
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November 2023 by Rox Anne (Roxanne)
I recently had my car fixed by Caliber, and it was a good experience overall. The service provided was efficient, the staff was helpful, and I was satisfied with the results.
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October 2023 by Karen Leguisamon
I have nothing but high praises for Caliber Collision, Hollywood. My brand new car was involved in an accident, and after my repair was completed, its as if the accident never happened. Angelina explained the entire process to me during Intake, Dana called with regular updates, and Johnny and his team worked wonders with the repair. They all answered any questions I had and assuaged all my concerns. And because they are a partner vendor with Enterprise, I was even able to leave my rental car with them, and they closed out my order. Its stressful being involved in an accident, but they made this situation so much easier. I would gladly recommend Caliber Collision, Hollywood to anyone needing a repair. The reception area is clean and hospitable, offering refreshments and even a play area for young kids. The staff treats each other and clients with friendliness and respect. The work performed far exceeded my expectations. Thank you team for the positive experience.
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October 2023 by Tarra Gaines
Wonderful customer service ! From start to finish I was notified how my car was progressing throughout the service. My service advisor Johnny was very knowledgeable and hands on. He answered all of my questions and put me at ease. This was a great ending to a very bad situation. Thanks again.Services: Tires
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October 2023 by Jonathan Soriano
Original review been modified for this one. After speaking with both parties, the actual problem was my insurance. their outside job on my car was spotless they couldn’t do more because my insurance, but they offer a great service with what they’re allowed to buy the insurance just make sure everything your car needs. It’s on your insurance. But caliber collision, they do an excellent job, and Jhonny was a great help. Thanks.
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October 2023 by Deborah Deveaux
They lost my key fob!! Lied about it and said the tow truck driver didn't give it to them!! The inside of my car was disgustingly dirty with dust, and it even looked like it got wet inside (moldy). Overall, the repairs seem okay. However, I have to "slam" my door to close it. The window makes strange noise when going up and down. They did replace the key fob.
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September 2023 by Millie Ponce
Great customer service and quality work was performed on my Tacoma. Frank kept me updated and ensured 100% customer satisfaction upon delivery of my truck. I highly recommend this location - Caliber Collision in Hollywood, Florida.
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September 2023 by hannah p
Everything from start to finish went smoothly. They updated me along the way and the finished product was like new. Everyone was friendly and professional.
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August 2023 by Michelle Swaby-Smith
Great Customer Service! Reps are knowledgeable and courteous. They repaired my vehicle with excellence and it looks brand new! Thanks Caliber Collision!Services: Painting
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August 2023 by Jennifer Mald
From start to finish I have had nothing but a headache with this shop. I have used the RPB location and had nothing but excellent service. So I assumed I would experience the same at this location. I called numerous times, to follow up in regards to my car's repair. No call back. When I finally got my car back, it was not fixed properly. I realized that I drove an hour with a tire that had side wall damage. When I spoke with the shop about this, they said it was fine. Once I get my insurance involved, the shop agreed to come get my car and give me a rental that they will pay for. I have my car, still not fixed properly. Rental charged to my credit card, and I am getting no answer back as to my refund. PLEASE GO ANYWHERE ELSE. I am leaving details out to keep this short, but I have had nothing but headaches and lies. But at least my insurance paid them, they got my deductible, and wont have to pay for my rental. So they made out good with me :UPDATE: NO RESPONSE FROM THE EMAIL BELOW. YOU HAVE BEEN WARNEDServices: Tires
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August 2023 by Jesus Noriega
Wasn't sure were to go for my first auto collision repair, but I am glad I came here this is my first experience dealing with the aftermath of an accident. The crew did great to get my car back to before the store manager went up and beyond my expectations. Highly recommend to use this location.
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August 2023 by Amy Churnetski
Wonderful service! Car looks great! Staff is especially nice. The Manager Carlo and Operations Manager Angelina get EXTRA STARS!! Definitely would use them again!Services: Tires
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August 2023 by Amanda Steigele
Super friendly staff! Fixed my car beautifully and in a better time frame than I thought! I would definitely choose them again if needed.
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August 2023 by Caitlin Allen
Highly recommend Caliber in Hollywood. I was unfortunately in a car accident and while these situations could be stressful, Caliber made it very easy to get my car repaired. They were easy to get in touch with and provided updates on my car during the repair process. Highly recommended.Services: Tires
