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November 2023 by Kandy
Came in to open an account the bank was completely empty and I was told by a young lady and another guy that worked in the bank I had to make an appointment to open an account because they were booked for today. However there was only one other customer inside sooo .... I'll go to Space Credit Union that's in the other side of the plaza
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September 2023 by Ele D
I had very bad experience with Chase Bank, in general, and this office, in particular. I don't recomand to no one!
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August 2023 by William Genoy
agents lack empathy, productivity, taking care of customers. In this branch I have felt as if I were going to ask for charity.
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July 2023 by AAA Properties
This is the worst bank branch we have been to after doing business in South Florida for the last 30 years.
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June 2023 by George Schulte
Terrible customer service, they offer excuses NOT TO HELP !I have large 6 figures here & just needed a document notarized, they wouldn't sign it even though I called to see if they had a notary service.
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February 2023 by C Paps
Rude rude rude!Makes me want to leave chase not that they care.
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February 2023 by Diane Kuhn
Waited 10 minutes on Saturday morning as they only had 1 teller window open! Frustrating on a busy banking day!
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January 2023 by Nestezi Nestezi
This is the best branch in the world! the most professional and friendly staff work here. they will help you solve any problem you have, even if you only speak Russian. I am delighted with their work and understanding. thanks for your support, you are a lifesaver!
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November 2022 by Eugene C.
I've been banking with chase Bank for a few years now. My businesses and personal checking accounts. I had a lot of support and help when we required them to step in...not so much anymore. The reason I banked with them was the personnel there used to be helpful and willing to see a person when they issues bigger than just deposit and withdrawal. My personal banker left a few months back to further his career elsewhere ( I kinda get why now). Since then my current personal banker ( whom I can't even tell you his name) has never stayed in touch with any of my businesses or with me. Today, I stopped in with a need of some assistance from the branch manager. We'll, That didnt go well either. They said she was in a meeting. I was standing right there. She wasn't on the phone. Simply looking at her computer. The other chase employees made this situation go from bad to worse. Actually, the employees that work there now are clearly under qualified. After explaining what I needed they advised me incorrectly and against my better judgment I tried there suggestion. This turned in a bad situation fast! I feel if you are going to bank at the chase bank in Hollywood on Sheridan and US1, just do a small personal account. They clearly can't handle anything else. I guess if my businesses aren't important to chase, I'll find another institution to bank with.
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October 2022 by Özlem BALIK EROL
Live in the wow! He made his all best efforts to make my Credit card application to be approved as a first time applicant. Thank you Juan!
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October 2022 by Kenan Erol
Juan Pacheco!You find him and you got all your needs settled down! Bank account, referral bonus! Credit card application! PLUS gifts!! ???????
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September 2022 by Robert B
Paola Chacon & Ed Quijada:Definitely could use retraining in ethics. Unnecessarily rude and oddly unprofessionalI’m sure they choose who to show these tacky characteristics to- they would easily be fired upon effective upper upper mgt recognizing inconsistencies.It’s counterproductive and unnecessary especially for this industry.
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September 2022 by Marcie Steele
Painful. Literally 5 employees in their offices and only one helping a customer. Long lines, waiting lists and irritated customers.
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September 2022 by William L.
Chase Bank don't ever put your retirement money in the hands of these bank brokers. They will just piss your hard earned money away. Fly by nights. And dishonest. Don't trust these Chase Bank Brokers. They make and you lose. You can put Lipstick on a pig, but it is still a pig.
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August 2022 by Donna Hollywood
I'm astounded by the rudeness. Glad I only pay rent here , and do not bank here. Go to wells Fargo, at the other end. Staff is helpful and polite .