Direct Auto Insurance is praised for its excellent customer service and friendly staff. Customers highlight positive experiences with agents who are helpful, kind, and easy to understand. The staff, including a standout agent named Debbie, provide good attitudes and support throughout the insurance process. Many find Direct Auto offers better prices and reasonable policies compared to other options. Overall, customers recommend the business for its helpful staff and affordable insurance options, though some prefer agents with clearer communication.
I have the best rates I've seen in years!!! Thank you
August 2025
Excellent customer service probably the best one I've had, her name was Debbie but I'll tell you what Best customer service I've had in a long time from somebody so yeah direct Auto whoever miss Debbie is that took this policy you really need to give her some kind of bonus
May 2025
I was treated very well through out my process of doing my information for insurance Alex Jones was a super star in handling my policy
