-
February 2024 by Christina Cancio
I was helped by Roy who made this process so easy for me. I’m a single mom and don’t have much time to go to dealers and do test drives or any of that. After researching the current SUV’s and lease specials at different dealers, I decided to choose Hollywood Kia because of the amazing deal they offered me that could not be matched by any other. I knew what I wanted, I told Roy what I wanted and he worked his magic to make it happen. If there’s something I truly appreciate, it’s excellent customer service and if that is important to you as well, go see him! Best part was the car was delivered to my door. I’m very happy with my 2023 Kia Sorento and the service provided to me in order to make this a pleasurable experience. Thank you Roy and Hollywood Kia team!
-
January 2024 by JF Mont
Samir was my sales person and I couldn’t be any happier. I’ve never felt pushed to buy a car. He listened to me and gave me all the options available to my budget.This is the second time I come back to this dealer to buy a car and leaving with a feeling of relive I didn’t feel taken advantage of.Highly recommend them and specially Samir and Robert in the finance department. Thank you both.
-
January 2024 by Vladimir Alexis
To make a long story short. I visited 3 dealerships in one week, Kia Hollywood was the most comfortable one. Nelson Alvarez my salesman understood the assignment when I mentioned I’m not in a rush! So basically I drove home in a brand new Kia Forte 2024. I highly recommend this dealership!
-
January 2024 by Kenny Alvarez
I had an outstanding experience with Nelson Alvarez from the Sales Department while purchasing my fully loaded Kia K5. His knowledge of the vehicle's features was impressive, and he patiently walked me through each detail. Nelson’s professionalism is a different experience that I’ve had in a long time in fact I am so in impressed that I had to write a review on my experience so other customers can see and ask for him personally. His genuine enthusiasm made the buying process enjoyable, creating a lasting positive impression. I highly recommend his services for anyone in search of a hassle-free and informative car-buying experience.
-
January 2024 by Renee Benes
I actually love going there to get maintenance on my car. Everyone is very friendly. Everyone knows what they’re doing the environment for the customers is very nice. I have nothing negative to say about the dealership they are the best. They get you in and out as quickly as possible, and still do great work on your car. I always have the pleasure of working with Chris Lopez, my service advisor, who is very knowledgeable and very professional.
-
January 2024 by Daniel Brisson
OMG, I just bought from Hollywood KIA and had the best salesman I have ever worked with. Thank you Kermit. He made me feel like part of the family, I got to meet his daughter.The whole team is great.Thank you again Kermit, and Hollywood KIA
-
January 2024 by TaMia Smith
Walked into Hollywood Kia not knowing whether I wanted to purchase a used vehicle or a brand new one. Leo was very helpful and patient with me due to the fact it was my first time purchasing a car. He was honest, informative and most important had great customer service. I loved the environment, everyone there was friendly with a nice sense of humor. Thanks to Leo I was able to leave with a brand new 2024.
-
December 2023 by Laneisa Howard
I am thrilled that I got to work with Mickelson and Sean to close a deal on my new 2024 Kia Forte. They were very helpful and up front about getting me the best option for my budget. They beat the other competitors and even gave an additional discount when I didn’t even ask. Michelson washed and filled my gas tank up. When he pulled up with my new car it only had 12 miles on it. Spit wasn’t even the one I test drove I was in a new new lol. Thank you Hollywood Kia for closing this deal.
-
December 2023 by Jonathan Padilla
I received a call from Antonio yesterday. I called back and it was a great and pleasant conversation and explained to me the offer he had for my recent lease. He was very transparent and had nothing to hide and gave me the best deal possible. I was happy with the experience and how diligent, professional, and kind the Kia Hollywood team when it came to speaking with Antonio, then heading to insurance, and finally finalizing with finance. The Kia Hollywood dealership is one of the best for a reason and that’s because they cater to their clients and go out their to make the process of leasing or purchasing a car the best they possibly can. Quality over quantity and they have the quality. If you ever head over to Kia, don’t hesitate to ask for Antonio to help you with finding your new car! Thank you again Antonio and the Kia Hollywood Family!
-
December 2023 by Karrie A.
Big waste of time! Made an appointment to test drive an suv that they stated over the phone was available when in fact it was not. Then I mentioned 2 other suvs similar to what I wanted that were also posted on the website to test drive and was told they were also NOT AVAILIBLE. Website is not accurate and they lie over the phone about what is available to reel you in and try to sell you something you don't want. Had they been upfront from the beginning I wouldn't be writing this review. Will not be purchasing a car from here and telling everyone I know to not waste their time and buy elsewhere.
-
November 2023 by iam- Amy L.
I was there with my family and my kids and Maggie was the best and amazing thank you too her I got my dream car and what got to talk about some other cars
-
November 2023 by Mary V.
5 week for an oil change. No walk ins. You buy an overpriced piece of junk and then there's no service. Buy a car from anyone but Kia or this horrible dealership. I had to take my car to a private repair shop to get an oil change. Nasty employees. Just terrible.
-
November 2023 by Marina K.
The reason I am posting the same 1 star review on this page as well is I actually walked into the dealership and asked to speak to the GM about my experience. He was "not available" and the assistant took my number down after I explained what happened and promised to have someone call me back, no one ever did!Hollywood Kia Service Center is probably one of the worst if not the worst run business I have ever dealt with. I got a letter saying my car has an open recall so I called to schedule an appointment. They tell me "yes its a recall, and its going to take about 3 hours to complete..." so I ask for an appointment.I go in to the dealership and wait in my car for 15 minutes no one is coming out to great customers. Apparently at this dealership the customer has to go looking for service advisors. I go inside to the desk and a girl tells me to "please sign in" I sign in and wait another 15 minutes and my name is called.I explain the situation and that I have an appointment for a recall that my car has and that KIA SENT ME A LETTER... she tells me to "wait and talk to a service advisor". I wait another 15 minutes mind you I have been at this place for about an hour now... I speak to a "service advisor" who advises me that "yes there is a recall, but we don't know what to do yet, the instructions from corporate have not come in yet, and we don't have parts". What the actual f**k?What a major waste of time and what a useless dealership! Never again!
-
October 2023 by Felipe C.
Stay the hell away from this place!! I can't believe I drove all the way there, just to see them charging 4K over MSRP on a Kia K5 sedan. I mean do they think they're BMW M3s or Mercedes Maybachs, that these cars can be charged over MSRP? Didn't even honor the price on the website, I really can't believe it. Anyways, just thought you should know the price on the website is not what they're charging of the cars there, better off going to Gunther or Rick Case Kia..STAY AWAY!!!!
-
October 2023 by Justin Kallman
I had the pleasure of working with the sales rep Andrew J. and was a phenomenal experience. He was straightforward, honest, and fair, and extremely helpful on setting up the car with all of its features. He made sure all my needs were met, brought my a beautifully shined new car with all the bells and whistles you could want. Excellent job and highly recommend Andrew J for any of your Kia needs!
