Impact Computers & Electronics, Inc. is a reliable source for computer parts and electronics. Customers appreciate their quick response and excellent customer service. When issues arose, such as defective screens or incorrect products, the staff, especially Ralph and Jose, went out of their way to resolve problems promptly. Ralph was noted for being professional, knowledgeable, and proactive, helping customers find the right replacement parts and resolving issues with understanding and promptness. Jose demonstrated great customer service by providing assistance with order status and tracking information, turning a less favorable experience into a positive one. The company offers a wide range of products, including replacement CPUs, GPU fans, motherboards, LCD screens, and laptop parts for various brands like ASUS and Acer. Customers highlight the affordability of their prices and the fast shipping, often receiving items within a day or two. The packaging is described as well done, ensuring that products arrive safely. Customers feel confident purchasing from Impact Computers due to their dedication to quality and service, with some mentioning they would definitely buy again. Overall, Impact Computers & Electronics, Inc. is recognized for their good customer care, quick resolutions, and reliable supply of computer parts, making them a trusted choice for those needing electronics and laptop components.
I bought an ASUS laptop and needed to replace my charger. Asus sent me to this company. We had an issue but Ralph called us back regarding the issue and resolved it. Thank you Ralph for your understanding and prompt response to taking care of the issue.
March 2024
Fantastic place and fast shipping! Quality computer components!
August 2023
This is a reputable business with helpful associates. I would definitely buy from here again.
