Metro by T-Mobile at 6705 Taft St offers a variety of prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. Customers appreciate the friendly and helpful staff, including the store manager, who provide excellent service and assistance with setting up phones and transferring data. Promotions and free items like fidget spinners add to a positive shopping experience. Many reviewers mention their satisfaction with the staff’s patience and willingness to help, making the process of choosing a plan or switching carriers smooth. While some note that the store could expand its list of eligible phones and consider longer hours, overall, the experience is highly recommended. Customers leave feeling confident with their new devices and plans, thanks to the attentive and cheerful employees who also assist walk-in customers with device instructions. The store is praised for its welcoming atmosphere and good service.
Roberta, the store manager and every employee there were very nice and helpful. Def refer going there for your next phone. They even have promotions going on and free fidget spinners for your little ones.
October 2024
I got helped by Joanna, I like her customer service and she helped me of what I needed. 100 to her
June 2024
Cesar did an outstanding job, great service and patience wit every customer. He help me setting up my phone and transferring all the information. Great service