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September 2021 by Milagros Gonzalez
DO NOT USE THIS COMPANY PLEASE UNLESS YOU WANT TO LOOSE ALL YOUR BELONGING . PLEASE READ ALL THE REVIEWS NOT ONLY ON THEIR WEBSITE BUT OTHER CHANNELS THAT LIST THIS COMPANY / THEY ARE THIEVES I WAS MOVING FROM ONE STATE TO ANOTHER AND MOST OF MY STUFF WAS LOST ( that’s what they told me ) they didn’t have an explanation what happened to my stuff .when I would call they will tell me that they were still looking in the warehouse where they hold your stuff but after a week of me fighting and calling me they said they were unsuccessful finding my stuff . My stuff was worth approximately about 2k and they told based on their “small prints “ on contract that they would pay on 12 cents per pounds which based on their calculation it came out to only $225 . STAY AWAY FROM THESE PEOPLE . Btw the representative that I spoke to in the beginning supposely had resigned from the company when I wanted a explanation as to why they delivered my stuff without notifying me first so I would be there to received my stuff . STAY AWAY ! !!!
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June 2021 by Coach Lance
Moving on Up is a great moving company. The did a local move for me. The price was very good. They were on time, polite and courteous. The movers did an excellent job packing up the mirrors and pictures. They padded the furniture very well. Nothing was damaged - not a scratch!. I would recommend them and use them again for future moves.
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December 2020 by Jim P.
I gave move a couple of weeks so I didn't let my ire look like a reaction. The Movin On Up company out of Hollywood Fl was to move my daughter'a belongings from St Petersburg to Tennessee. The quote was essentially double after they finally arrived. They were timely on that. The delivery was over a week later than they said it would arrive. I felt for the delivery personnel. It was the office staff that was not truthful. It was a shame I couldn't use my original moving company because they didn't get back to me. There is much more to share but I don't want to stay in a negative way. I do not recommend this company.
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November 2020 by Yaniv Sharur
Last minute move, Moving on up came same day, did a full packing job, took my belongings to storage then deliver a week after.Great experience, Good CX service.Moving is never easy or fun but if you have the right team it makes it a lot easier.Thank you Tal.
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November 2020 by neysha velez
I highly recommend 1st American movers.i need a mover right away and these guys were there for me for move in the city of Hollywood they did a wonderful job moving me everything went went smoothly
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September 2020 by Aron S.
I ordered them for today 9 a clock , and they never came I have deposit , and didn't even call , now he answered the phone and said that he is not coming Now is 10:49
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August 2020 by maggie chaves
I had a very bad experience with this company , they gave me a wrong quote charge my card without authorization, day of moving they were one and a half hour late , when I call the office to find out what was wrong the a guy guy claiming to be the supervisor said to me in a very rude way that they are going to be late and that those things happen pall the time , but they didn’t call me to let me know. Call twice second time I told the person who answered I was going to give you guys a bad review he said is up to you ! Movers show up finally more than an hour late no mask on , anyways they were the only nice people I the whole company.The price is nothing like they said be careful with this company avoid them! The reason I gave them 1 star is because you can’t do zero
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August 2020 by Detra F.
They are very unorganized. Nooooooooo communication with each other and nooooooooo communication with the client. I was double charged for deposit and had to go back and forth with dispatchers to receive a credit for the second charge, They were not on time for pickup and then hiked the price because I had a few extra boxes, then they came a day and a half late for drop off, I had to take off from work, on top of that I received someone else's box of personal stuff and didn't receive all of my stuff. No one answers calls when I call and no one returned my calls after I called. This company is A BIG JOKE, SCAM ARTISTS. I'M JUST GLAD I FINALLY GOT MY STUFF BECAUSE THIS WAS A VERY UGLY PROCESS DEALING WITH THEM. IF YOU'RE LOOKING FOR A MOVING COMPANY, KEEP LOOKING!!!!!!!
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July 2020 by Karen Ilan
We did a move from Florida to NY.During these crazy days I can say that the move went very well and smooth.
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June 2020 by Scott Libby
Great service, very professional. Helped me with moving, and they did such a wonderful job. Especially during these difficult times with the pandemic I felt they really deserved recognition.. Very happy I had them to help through the stress of a move!
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May 2020 by Eti Sternberg
Just completed a move a couple of days ago. Never an easy task for me. Glad I chose Moving On Up. Made it easier than expected. Good value for money. Will definitely use again (hopefully wont need to move anytime soon...).
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February 2020 by Ashley Brown
Terrible terrible terrible !!!!! This business is nothing but a scam please save your money and do not do business with these people . They will tell you and promise you one date for delivery and then when you move your stuff is no where to be found .. you call the company to see what happened and they have an attitude or the lady will pick up and lie and say the owner is not there when she is sitting right next to him because they sit next to each other . If you keep calling they will tell you they will hold your stuff for a whole month. I finally got my stuff a week later my stuff was broken I had to replace things . Please I warn you save your money please !!!!!!
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June 2019 by Jen G.
One word: Criminal. Stood up twice in a week and the driver is attempting to shake me down for cash despite the fact I didn't even hire them, an ebay seller did. After having a few different people be incredibly rude for no apparent reason, they are now attempting to hold a kitchen range hostage. They also informed me if the item shows up damaged that I will have to pay for it to be shipped back to FL. Good luck with that one guys. Do not even entertain hiring these people. They're not movers, they're thieves + a company name.
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October 2018 by Sara Swiney
After 3 weeks of sleeping on the floor waiting for my things to arrive, it finally gets here and my daughters crib IS IN HALF!! So after paying every penny I had I now have to buy a whole new crib and they won't reimburse a cent for it, now my daughter has no bed because I can't afford another. This all is after they forgot half my stuff back at my old house and wouldn't come back for it. Already had to buy all new furniture.
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October 2018 by Neysha Lee Velez Borrero
I love this company there so friendly and the customer service is great I want to recommend everyone they help me move from the north to Florida they kept me on inform were was all my stuff from my house there fast and well put together company responsible and organized moving company as well as there prices thank you for eveything .....
