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February 2024 by anya terrier
Dr. Fleischer is so kind, patient and helpful. He helped out a very ill, sensitive family member of mine and was so understanding throughout the process. I would recommend him to anyone. Thanks again!
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December 2023 by mesebaby
Rude customer service. Claimed they couldn’t fix glasses as they wanted to give a “discount” for new frames. Took the piece out of the glasses instead of returning them how they received and caught an attitude because was made to look.
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December 2023 by Robert Cory
Wonderful experience. Very informative and helpful with my 8-year-old daughter.Highly recommend!
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November 2023 by Talia Mizrahi
Had a great experience with Dr Fleischer! Super kind and knowledgeable
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November 2023 by Elad Shachar
My wife came back home thrilled from her appointment, couldn't support this place more!!!
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June 2023 by shahla Latif
OMG, run away from pearl vision in Hollywood 2914 Oakwood Blvd location. I did eye exam and ordered glasses from there, my glasses was not done correctly so had to go back and their manager denied my issue says it was done correctly so when Dr Fleischer tested my vision, he figured out that it was not done correctly so which was embarrassing for their manager. Since I lost my trust with them I wanted to return the glasses but the manager refused to do a return and forced me to pick another frame from their limited selection so I selected another pair. Even the second pair, I couldn’t see well and it was too heavy, had to make another half an hour trip and this time I couldn’t see well computer screen so the Dr did a very quick test like Jeffy lob and U couldn’t read the letters so I told him, he said it was ok and it is not a big deal. This is unbelievable and crazy. Since they screwed up the second time so they didn’t want to admit their mistakes. Although I paid over $300.00 plus they charged my insurance I wear my old glasses which I bought from Target. The Doctor and the optacians are incompetent and clueless. STAY away from this place.
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March 2023 by Bevon Haynes
These people are the only ones who did my eyes, and after putting on those glasses, I dealt no strain on my eyes, and my vision was as clear as day . I truly appreciate their service
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March 2023 by Vladimir Tsirkin
I've been a customer for the last four years. Exceptional service and tons of attention. Raisa is excellent and very knowledgeable. I highly recommend this place.
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February 2023 by Chris Thorny
There was no wait and the Dr. was friendly. However, they used my medical for coverage and not my vision. They did not explain that well. I was going to purchase frames and lenses. They stated my insurance didn't cover frames, lenses, only a percentage. That was because they were using my medical not my vision without informing me. I would have to pay around $450+ for my eyeglasses. That didn't make any sense to me. They need to explain what insurance is being used, give you options and not manipulate the information. I checked with my vision insurance and my frames are covered upto $195, and then a 20% discount on the difference; also, anti-glare coating, scratch coating, blue light have discounts as well. I don't appreciate how misinformed me at all!!
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January 2023 by Terry Michael
This is the worst place ever. I ordered a pair of $450.00 glasses in November of 22. It is nowJanuary of 23 and my glasses are still f’up. First of all they neglected to call me and tell me my glasses we in. I had to call them and their hours are only to 5:00 PM and Sat to 5:00 PM so if you work I you are out of luck. So when I finally had time and back from working out of town, I picked up my glasses and they had the incorrect lenses. So it is now December. I waited until January and the new lenses came in and they are wrong again. Now I have to wait for a third time to see if this incompetent staff can make them correct for a third time. I mean really???? Wow, I am at a total loss. To think they are in charge of my vision. I implore everyone to just drive on past and let this place close down due to gross negligence and ignorance. I asked Risa, Resa, don’t know how to spell her name to whom I could speak to above her and she said just Google it. Well here you go. I won’t Google anything, I will just post my grievance all over the web due to your actions.
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January 2023 by Joel Rodriguez
Came here for some frames and lenses after years of going to vision works. Will never do business here again. Older lady answering phones has had an attitude anytime I've called, I understand some have a bad day but months later and same experience. I called to get a prescription with a signature and she tried to brush it off saying they can't do that through email because it's all on computer. I've done e-signatures before so I know I'm still living in 2022 so signatures are possible. The lenses took much longer to arrive than what I was told and I have poor vision. I received the glasses and they had scratches on them from the day I received them. Months later I notice it more and more on how hard it is to see through them because of the scratches. Today I had gone into another provider that looked at them and said yes I see the problem, when they were made the pad scratched them and they should have noticed and not given me the pair until a good pair was made. Due to being a person with bad vision I had not gone back because it was a need and I do not have time to waste not being able to see, nor is it safe. Point blank, rude lady answering the phone without a clue on how she is still employed there much later in time. And I wish I could've had a better experience. Video of the damage posted as well.
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December 2022 by Bram Leland Scolnick
Amazing service! My wife and I had previously used another optometrist in Hollywood and our sight had silly issues. Nothing quite clear. And visits were a circus. We called Pearle. No fuss. No circus. No 10 people with 30 different things. The Staff were friendly and providing excellent professional service. Dr. Fleischer was PRECISE! He cleared up my vision issues in minutes and even pointed out how the other doc missed a few crucial finite adjustments [which I saw in how Dr. F wrote on my prescription). Very informative about the process of exam and explained how he came up with the best prescription for MY ocular health. Front staff was able to offer amazing prices and genuinely interested in my happiness with their service. I highly recommend this location. It is grossly under utilized and underrated. Go in. Say hi. Ask for service and leave thrilled and satisfied ? ? ? ? ☺️ ?
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August 2022 by Joel McElveen
Today I went into the store Oakwood plaza super nice people and repair 2 of my glasses screws fell out and Rice and her crew were just Awesome. I would gladly recommend anybody for glasses and repairs to their store Thank you for your awesome service
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July 2022 by Melroy Antao
I visited the Pearl Vision in Oakwood Hollywood. Raiza greeted me as soon as I entered, she is very personable and spoke to me as she needed Jorge to assist me with my glasses. Jorge was very helpful he put the lense in the new frame. I enjoy the service provided at this outlet in Hollywood, amazing staff. Thank you very much.
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July 2022 by Adelfa Plasencia
Highly recommend! Rizia and Jorge are amazing and super helpful. They even offer same day prescription glasses and you really can’t find that anywhere else.
