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September 2023 by Felix Gonez
I never write any reviews but if I could give a negative to this branch they would Def receive it. My wallet was stolen. Customer service was amazing!!! After contacting customer service they made an appointment for this branch to have my account closed and open a new or even assist with issuing a new card and after showing up to my appointment early they refused to help me. There was no other clients in the branch and the assistant branch manager was one of the people who refused to assist me because it was "close to closing." Then started using the excuse that other people walked in and they needed to be assisted as if I was skipping a line that wasn't there, I arrived while there were no clients there and I've been with this bank for 10+ years just to be treated this way. This branch needs to clean house. I hope corporate sees this. Never wasting my time on this branch ever again
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September 2023 by Monique Toy
This location screams fraud. I don’t bank here and they kept calling for no reason
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December 2022 by T A
I spoke with someone from headquarters about this location. I had a settlement check I wanted to cash out and they refuse me. I was told they would have to put a special request and it could take all week to cash out a check! The check was issued from their bank. The guy I spoke with from headquarters was confused why I was having a problem cashing my check also. Please avoid this location something is fishy here
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October 2022 by Bianca S.
I have had not one negative thing going on in the bank the guys that work here are awesome,Knowledgeable and they are at the drop of a penny ready to help you do not listen to these people with bad attitudes that reflect on the bank they had a bad day so they take it out on someone today it happened to be the bank. All the Teller's are super good you can't go wrong I've been with Pnc since I was 16 years old I hate to tell you how old I am today
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August 2022 by Janine V.
This bank has terrible customer service. Horrible fees. Why would anyone have an account here. I give negative 6 stars.
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February 2022 by Ramon Griffin
I will never go back to that bank again.That bank is not bank friendly. The people who work in there need to work at a McDonald’s or sumthing
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October 2021 by Rawle Tewari
Terrible Bank!! Came in to do a WIRE transfer and was told by TWO bank tellers that they are new and can't do a wire transfer, I have to wait on ONE person that's dealing with Personal Banking who was obviously busy with a customer. Horrible Experience to say the least, so unprofessional. Why hire people who don't know what they're doing!?
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June 2021 by Chris Nader
I’ve been using Pnc for 7 years with both of my businesses. Decided to stop here because it was next to my personal bank.I went to deposit checks made out to my dba and was told that it’s not allowed. 7 years of depositing checks, probably over a thousand checks have been deposited, and today at this location it’s not allowed. Not once has a check been made out to my official trade name. Every single check for both businesses over 7 years has been made out to my dba and deposited. Went to my Pnc that I usually goto and it wasn’t a problem. Waste of time
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May 2021 by Smith Davidson
Awesome customer experience. Maryory was very helpful.
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December 2019 by giorgio pizzi
NO ONE STAR DESERVED.\ The worst pnc brunch .... incompetent and listless. 2 people served before me arrive after me. I only needed information to receive my money on my account .... 30 minutes and they were unable to provide it .... Ridiculous. this PNC Brunch is pitiful
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September 2019 by Ian H.
First, I have numerous accounts with PNC including personal and business. This location is so poorly run and I'm seriously considering closing all of my accounts and going elsewhere(after 10+years.)The manager always has an excuse as to why the drive thru is closed and why there are no tellers. Everytime I go in to make a deposit there's an issue. If you are thinking about choosing this as your bank, think again!
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August 2019 by joel lucoff
The reviews of this place just made me crumple up an offer from the bank that offered me $200 to open an account there. I am beyond annoyed at just reading about long wait times and bank employees on their phones while people wait. Thank you everyone for your reviews. I will never use PNC bank.
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July 2019 by Jose Camacho
The associate did not know how to handle a notary paper already signed, I had been PNC customer since they bought National City and never had problem like this, this guy just refuse to notary my signature. Well thanks God we have alternatives I went to the UPS store and did for 10$, thank you very much associate at cooper city branch.
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May 2019 by Gene Koch
I opened an account almost 3 years ago for paying my car loan. This month first time they've charged me $15 fees. They didn't notify me either by mail or email that they've changed the account requirements. As a result I'm going to close my accounts with this bank. They've lost a loyal customer. If you have a choice go with a different bank.
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May 2019 by Haz Irvin
We drive 35 miles to this bank
