Quest Diagnostics offers a range of laboratory testing services, including COVID-19 antibody testing by appointment. The location is situated west of I95, near TY Park and Sheridan Park Plaza, and provides various tests such as routine lab tests, drug screens (both DOT and non-DOT), urine tests, and pediatric testing. Appointments can be scheduled easily through their website, which also provides tips for preparing for tests. COVID-19 testing is not available for patients experiencing symptoms within the last 10 days, and face coverings are required at all locations. Patients report generally positive experiences, noting that staff are courteous, communicative, and efficient, even during busy times. The office is described as clean with a comfortable waiting room, and results are often received electronically quickly, sometimes by the next day. The phlebotomists are praised for their skill and friendliness, making blood draws less stressful. However, some reviews mention issues with cleanliness, particularly in bathrooms that were described as unclean and poorly maintained, which affected the willingness to return. Despite occasional delays and overcrowding, most patients find the staff and service at Quest Diagnostics to be consistently professional and positive. Overall, the location provides reliable testing services with a focus on customer care.
The lady that opened the door did not answer questions, but the one that did my drug test was very nice. Ebany? Unsure of how to spell her name
August 2024
They were over an hour behind on appointments. They took patients that had later appointments then me before taking me. Why even bother making an appointment almost a week ahead if I still have to wait that long.
August 2024
Be ready for a long wait (even if you made an appointment) this location is understaffed.
