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February 2024 by lorraine s.
Not a good experience with the person who did my blood drawing. I have always have had my blood drawn by the vein in my hands rather than the arm because its less painful. Its been done this way for me for more than 15 years, at this facility and at my Dr's ofc. and I told her so. Instead of saying OK I will try it that way- LIKE HER COWORKERS HAVE DONE. Instead this unprofessionsal nurse strong armed me and told me that "I am the nurse and I make that determination". I was turned off immediately and she informed me that she was the "Supervisor and she's been working here since 2011"! This caribbean black nurse should take a course in proper bedside manner or listen and learn from her colleages. And before anyone pulls the race card on my review, be aware that all the other black nurses have ALL been kind and professional in my care.
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February 2024 by Margaret S.
I was incredibly impressed with their compassion and helpfulness! We were treated with respect from the minute we walked in, until we left. Best human interaction in a very long time. Hollywood Quest should be the model... Fort Lauderdale and Plantation staff need to be more like Hollywood Quest!!! Blanca made it a painless experience. "Special thank you to Trudy"
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February 2024 by Fermin N.
Worst customer service. They don't have human values. If you arrive a few minutes before the closing time to drop a sample they will not take it even if the sample will not have value for the next business day.
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February 2024 by Abe Hamitou
Checked in around 9am for walk in waited for 3 hours then was told that they are done for the day, why not say that you have a limit before hand instead of wasting my time. Terrible business
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January 2024 by Philip Salazar
Worst place to go, all staff extremely rude unprofessional, racist to if you are not black. Came in the day before for a drug test, lady tells me come back tomorrow cause they are done drug screening at 11am, so after waiting for hours I left. I came back in the next day at 6am when they open, and that same lady told me they can’t take me in after hours of waiting again. They should have told me that instead of making me wait for 3 hours. Stay away worst place to go, you will not get any results here.
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January 2024 by Nikki Juan
I used this Lab for my bloodwork and I personally don’t have any complaints.
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January 2024 by Maria Vasquez
Great service. Excellent nurse. Loads of experts
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January 2024 by Yolanda J.
Worse customer service ever. Simple questions turns into an argument. Wait time is crazy and they not taking walk ins. All the quest workers have a nasty attitude. If you only taking walk ins then the service should be better. Drop off nurses are walking more than an hour. Walk in are waiting over 2 hours. Quest got to do better .
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January 2024 by Ahalia Q.
Walked in to chaos at Quest. No human to talk to patients. People are confused. Employees walk out to call next patient ends up trying to calm down ppl. Then end up yelling at patients. Everyone is trying to to figure out how to get their appointment
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January 2024 by Erica Campbell
In and out in a flash. Superb customer service. Technician was wonderful handling blood work process
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January 2024 by Richard Pocaterra
Arrived today to do a Drug Test for Employment, was met with nothing but Rude employees from the moment I walked in. Was advised by a customer to sign in on the kiosk, as there was no one at reception. Upon doing so, I was the 8th and final person on their ''Standby List'' , A woman with a clipboard named ''Sylvia'' Came out, and as I was anxious about making my Drug Test, I asked her if me being the 8th and final person on the standby list would still get me seen today, she completely ignored me, then began to call out exactly 7 names , seemingly deliberately , stopping at my name, then when I say that my name was next, she says ''That's all i'm taking today, look at all these people that I have on my list.'' Very rude, left a very bad taste in my mouth, upon asking her name she also mentioned she was the supervisor. Almost as if she knew she had the power to ruin my day, and went for it. Keep up the terrible work, Sylvia! As i can see from all the other terrible reviews, you guys don't care at all about your patients.
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January 2024 by Elizabeth Ryan
They are doing the job with efficiency and accuracy.
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January 2024 by Zvi Goldenberg
They were nice and quick. Nurse got the blood easily.
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January 2024 by Waleska A. Anez
I dont think this location needs further bad reviews?… it’s terrible.
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January 2024 by Jose Santos
Took the same exact example that they tested for a parasite.. to my country and they identified it as a tapeworm meanwhile quest diagnostic can even identify it at all. These people are a Joke..
