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April 2023 by Dr. Moss
The staff at this location does not care about customer service at all!! They lie and never keep their word, it's very disappointing. So consumer beware.
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March 2023 by Marcelline Mesidor
I’ve renting for a long time with rent a center. My last rental is KAS. I’m paying every month yet again my balance is still high. I got overcharged for the bedroom. I never get the mattress which supposed to be new. I have headboard with a broken light. They never fix it. I’ve been treated by your manager like a beggar and low class client. When I questioned about the bill, she said that she can help me to renew it since I need some food. She was very disrespectful. Anyway my concern is that I need a statement with all my payments made.
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February 2023 by Lazaro Justiz
I tried calling my local store for help on understanding my bill and it was a TERRIBLE experience… the manager of the store was rude and continuously hung up on the phone on my face, I spoke calmly and still got hung up on in my face. Was told that she had other customers to take care of rather than assist a current customer which is me over the phone. Just hated the overall experience and would not want to work with her or Luis on making a purchase in the store ever again! This is the rent a center store on Taft! TERRIBLE customer service!
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December 2022 by Danielle James
I love the store manager Carolina and they way she keeps her team and herself always willing to help and meet your needs as a customer.
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October 2022 by debra smith
What an experience with Rent -A-Center never, never, never will I ever again rent from them.
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September 2022 by jlyn vee
Absolutely the worst customer service. It is not in the store's best interest to have "Carolina" as the store manager or to change terms from what the internet says. Aaron's here I come!
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April 2022 by Cedrick
I’ve been dealing with Rent-A-Center for a long time they are very professional anything you ask for they would get it for you and they always keep their promises customer service is very professional and very talented I love Rent-A-Center
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April 2022 by Shantale Russell
The worst experience ever.. no customer service skills and very unprofessional. Chris is very disrespectful I recommend not renting from this place.
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November 2021 by D'shawn So Hollywood
Literally wish I can give these people zero stars terrible service please I encourage you to not shop here you will surely regret it these people act like scammers ! They will charge you more than you what you were find guaranteed!
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November 2021 by Dashley Symonette
Terrible service . Worst rent a center in south Florida
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March 2021 by marcy hoffman
I rent a chest freezer once a year. Every year I deal with Ryan and he is always accommodating with changes to dates, etc. It is a pleasure working with him and I highly recommend this store.
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June 2020 by michael joseph
I am very dissatisfied with the service this store have given us ,we was a pass customer and will never purchase again .The manager was not willing to help with the wrong info given by one of associate. This is so unprofessional for a corporate company , I will like for this store to look into as a concern x purchaser.
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June 2020 by Douse Fils
They need more people
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October 2019 by william beltran
Good deals, affordable.
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September 2019 by Marilyn Pereyra
Always get what i.need
