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April 2024 by Grace Marie
I left. 2 people at the counter but 10 minutes later they're both still working on the same 2 wraps. Places to be... bought a bag of peanuts at the conveinience store
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March 2024 by Tanya Taylor
Rude, condescending, no eye contact, sub was horrible! Barely spoke! I’ve never experienced Customer Service like this in my entire time on this EARTH!
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January 2024 by Joshua “Svnclue” Vega
Terrible customer service. Lady that was there should not even be employed with how rude she is to the people she is supposed to be serving. I suggest taking a look in the mirror for a very long time because insulting someone when you have no idea what is going on in there lives is absolutely disgusting in my eyes.
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December 2023 by Larissa Russu
We came here for lunch, but the customer service (by a Russian-speaking woman) was very rude, disrespectful, and annoying with us. Such people should not work in customer service.
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December 2023 by Melissa Perez
Was grossed out . I didnt even want to get the food anymore . I ordered my sandwhich and was ready to pay and i saw a roach crawling on counter . And i showed the lady and all she can say is what is there to do . Young girl with glasses . Was just grossed out . She probably seen more and just let it crawl around . She didnt even try to kill it. She just ignored the roach . Very very disgusted .
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December 2023 by greg turner
Put so much salt and pepper that the sandwich was inedible.
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December 2023 by Amanda Williams
The food was decent, no complaints there. But the customer service was terrible!! No thank you or even eye contact. She acted annoyed that she had to come from the back and help out. After I paid, she didn’t even put my food on the tray and say thank you. As soon as the transaction was approved, she turned around and walked away. This isn’t how you treat someone who is paying money at your place of business.
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November 2023 by Karina M.
Horrible service !! The girl doesnt speak english I asked for a Italian and she ended you giving me a veggie .. Really ? Went back to get my card and mention the sandwhich and she just played dumb. The other lady spoke in their language but noone fixed the problem.
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August 2023 by Atiny_NCTzen_Stay 1705
The two employees there were extremely rude to us, I went with my mom for lunch while we were spending our day at the beach.They kept pressing my mom to choose faster( it didn’t even take her 1 minutes to figure out her order ) even tho the store was empty, she rolled her eyes , tchiped and said something to her colleague that made them both laugh in what I think is russian and the joke seemed to be about our accents(my mom and I are both bilingual and our accents are still very comprehensible)but their accents were very heavy so the whole situation was very hypocritical in my opinion. The vegetables looked as if they were yesterday’s leftovers.
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June 2023 by trinity snow
This is the first time EVER someone burnt my sandwich and I’m so glad I only got a 6
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June 2023 by Austin
My girlfriend and i went here for a little lunch, i got the monster and she got the spicy italian, i got my order going and i couldn’t hear a single word the lady said as she is making my order she’s just staring at my girlfriend with a nasty look for some reason, and then my girlfriend orders and she gets her spicy sub and they charged her extra for pepperoni like that’s how the sub comes btw, should be no extra fees, and then i proceed to get my meal and i ask for large soda and the soda i receive is a 20oz, which is like a small in most places, as my girlfriend said that’s a small and the ladies just acted like we weren’t there for some reason so we just payed and left, what a waste of time
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June 2023 by Stephen
Very rude. Got upset when I wanted to switch an ingredient on my sandwich.
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June 2023 by sachinkumar patel
Really bad customer service very rude
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May 2023 by Joanne Anderson
Horrible!! Horrible!!!!!!! !! 22$ for??? No ice, No fountain soda forced to buy expensive drinks! 1-6inch and turkey wrap, with little meat, all bread! Couple left due to rudeness, they came in after us! No receipt! People don't go! The only thing that is perfect is beautiful Hollywood Beach! Should be reported to BBB.
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April 2023 by Mike R.
You're going to pay beach front prices. Literally laughing about the "we don't accept Subway coupons " sign here. On a plus note Subway is what you expect. There are no surprises, other than a footlong, chips, and a soda are $15. That is a hike, but rent here's not cheap for businesses. Also you'll notice the sales tax is unreal. At least the Spicy Italian or Tuna's are here.Really nice employees. They are efficient and polite. There can be lines, but that is to be expected. I do wish they had more seating, but 95% of orders here are take out. They definitely do well. It is one of the cleanest Subway restaurants I've ever been to. If you're in Hollywood Beach for vacation, this works for the basics.
