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September 2023 by Sylvie Delenclos
The Truist Bank in Hollywood Beach is very good. Elena Rodriguez helped us to have a personal loan and for other things. Our English is not perfect and she had a lot of patience with us. She is very very professional. Thank you Elena !
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September 2023 by Mary Ruchala
Ugh. So slow. Not enough people working. You have to wait forever. I do not recommend this bank, Branch or drive thru.
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July 2023 by Best Car N Care
I just became a customer of this bank, and i quickly became a very frustrated and unhappy customer at that. Anyone rarely picks up the phone at the branch. My checks are put on admin hold without a specific date of release, and many other small that things that matter for a small business just either do not work or simply not there. NOT HAPPY.
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March 2023 by Pedro Diaz
Always problems at this bank, today excuse is that their system is down. What a poor operation, branch Manager never to be seen
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January 2023 by Lucine Toussaint
Very pleasant place with excellent customer services
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October 2022 by Sergio Bayate
Always a poor experience here
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October 2022 by J Cost (Jay)
Everytime I go thru drive thru if I'm the only car it takes like 20 to 30 min to deposit. If I have a car in front if me it's around 1 hour wait. This doesn't happen in chase or in wells Fargo. Yup I'm closing this account
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October 2022 by rashel karim
Went to 3 different ATM locations, first one doesn't work, next one doesn't even exist and third one says deposit not available, wasted ny whole day!
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July 2022 by kawaii_anime
Worst bank ever. Customer service is horrible. Only one cashier working the drive thru and lonby . Employee that works the desk in thr lobby does not want to help with the teller line. Waited half an hour in drive thru and wait an hour in the lobby. They need to close this branch because the employees are rude and lazy.
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April 2022 by Judy Rader
The bank manager at this location had either no desire or knowledge to help me after I received a letter that that my accounts were closed due to suspected fraud. It took me two more weeks, but I finally found at Truist, Sheridan Plaza, Yomi who knew exactly what to do.
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March 2022 by Tim Farnan
Their customer service is horrendous. The drive through had an empty line, however i have been waiting for over 15 minutes and they wont acknowledge you are waiting. this is poor management. unfortunately my company does business with bank buy can learn a lot from Bank of Americas customer service. do a better job
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March 2022 by Jack Costa
Everytime I go thru drive thru if I'm the only car it takes like 20 to 30 min to deposit. If I have a car in front if me it's around 1 hour wait. This doesn't happen in chase or in wells Fargo. Yup I'm closing this account
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February 2022 by russel karim
Went to 3 different ATM locations, first one doesn't work, next one doesn't even exist and third one says deposit not available, wasted ny whole day!
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February 2022 by MD Masud
This bank is very very slow There doesn't have a money all the time I have to change my account.
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January 2022 by Donna Johnson
THIS BANK IS THE WORST BRANCH. EITHER THEY’RE CLOSED OR NONE OF THE DRIVE THRU ARE OPEN. IF THEY ARE OPEN, THERE IS ONLY ONE OPEN. I NEED TO CHANGE MY BUSINESS BANKING WITH SOME OTHER BRANCH
