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January 2024 by Leti Lamboy
All the girls were super sweet helpful fun knowledgeable staff
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January 2024 by morganna bernard
Daphne was amazing!
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January 2024 by Cassandra Chery
Steph A. helped me and she was great! Friendly, professional, efficient, and very knowledgeable! Thanks so much Steph for going above and beyond and not loosing your patience with me!Update:I’m trying to do a new review and it won’t let me… I went back today and Fabi is also, amazing and super helpful. She was friendly, professional, and efficient as well. She went above and beyond to help me with my phone screen protector. She put it on for me. She hooked me up with a good phone case case and I was so happy to see Steph as well. These two ladies are amazing and I will keep coming back to the store just for them.
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January 2024 by Dani C
Very bad attitude from 2 representatives. They didn’t want to talk to me, bad attitude, complaints and told me I have a problem of understanding, because I went there after talking at a phone with an t-mobile employee that send me to that store for an upgrade. They didn’t accept to listen or talk to the contact from the call center.
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January 2024 by carlos julio barrios
I have been a Tmobile customer for 10 years and I arrived at this point, I spent 10 minutes and no one helped me and there were several unoccupied advisors
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January 2024 by Mishoto
Employees are barely moving, talk to each other a lot, making jokes, instead of focusing on customers, asking for your name to put on waitlist, but take whoever they want, or if they know person, they skip the line
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December 2023 by Google user
Sent from tmobile to drop off a non working router and tjey say 50min wait for a 1 second drop off process. America needs help with work ethic. 0 stars
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December 2023 by David Com
Terrible service from the FABI advisor. Very bad attention on her part. Rude, unfriendly and unprofessional when serving the customer.
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December 2023 by Vic Reviews
Thank you Amos for making it a smooth transaction, he deserves a raise especially in the holidays when everyone is just rude due to the traffic they get. He was kind, helpful, and got the job done!
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December 2023 by M A
Stephanie was really kind from entering the store we need more people like her!
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December 2023 by Papi “h8dznutz” AintNoSnitch
I recently had the pleasure of working with Daf, a sales rep whose service was nothing short of extraordinary. From the moment I walked in, Daf greeted me with a warm and genuine smile, immediately making me feel welcome. She displayed an impressive depth of knowledge about the products and was eager to answer my myriad of questions, never once making me feel rushed.What truly set Daf apart was her attentiveness and the way she tailored her recommendations to perfectly suit my needs. Her patience was remarkable, and her advice was both insightful and incredibly helpful. It’s rare to encounter someone who not only excels in their role but also shows such care for customers. Daf’s dedication to ensuring I was fully satisfied with my purchase decision turned a routine shopping experience into a delightful one.I left feeling confident in my choices, thanks to Daf’s expert guidance. If you’re looking for top-notch customer service that exceeds expectations, look no further than Daf. She’s a true asset to the team, and I’ll certainly be returning for all my future needs. A heartfelt thank you to Daf for making my experience so positive!
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November 2023 by Sylvia Gordon
Worse place ever with young unprofessional kids who don't care about customers
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November 2023 by Neila Inojosa
I love the work team...they are always friendly, charismatic young people, they provide the best service with attention to each easy or difficult client...they resolve very quickly...I congratulate them?
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November 2023 by harvey Greck
Ruby the Mgr was the most helpful ,when other t-mobile locations would not help me get my phone reactivated
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September 2023 by Sensei Gerry Knapton
It was a good experience. The staff was very helpful. I upgraded to the iwatch Ultra 2. I really like the iwatch.At my Dojo I can run my video camera and sound system from the watch. Plus if a call or message comes through I can see what it is and if I need to go over to my phone to respond etc.I’m happy with the new watch. It’s a better and more robust version of the earlier versions.
