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November 2024 by Elimar Castillo
I’ve just had one of the best car buying experiences ever on my life, when i got the call on the phone after my inquiry, jeremy hooked me! Gave me no other choice but to come and grab my deal while i was able, a couple hours later and the deal is done, no hassle, no stress, 100% transparency and efficiency, only jeremy could do it!
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November 2024 by Santiago ibarra
I didnt now my trade was so worth trading, was able to grab a couple incentives because of that, and with all of the assistance from the team and jeremy, i didn’t believe it, but my payments are lower now!!
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November 2024 by dj juanjoco
I never thought I’d say this, but upgrading my car was actually an enjoyable experience, no one wqs trying to rip me off, pushing me or anything, actually i was the one to approach my salesperson and let hom know when to start, got me an even better apr than the one i initially got, SO to Jeremy
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November 2024 by Andres Mira
The whole process of getting a car can only be made this easy by jeremy and the taverna team, they got me in and out, really quick and easy, the hardest part was putting a couple of numbers together, but jeremy really assisted me do everything quickly, Amazing job lad!
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November 2024 by Sara Velásquez
I was able to get the color i wanted all thanks to jeremy, there was only a few of them, and he made sure i had mine thanks!!!
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November 2024 by Stiven Osorio
Thanks for helping achieve this taverna! And specially jeremy and his expertise, got the best rate and the vehicle was in mint condition 10/10
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November 2024 by Santiago Urrea Garcia
Jeremy was amazing, and a magician with finance too, he provided top notch servide and would definetely recommend him!
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November 2024 by Logan Rodgers (Muhar)
Thank you MJ!
Good experience
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November 2024 by yoreimy biene
Thank you jc for your time and service
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November 2024 by Juan Enriquez
Jc the salesman very outgoing n services oriented goes the extra mile.
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November 2024 by Viktor Mazur
Thank you, Nick and Shawn for keeping your word and making sure to fix the adaptive cruise control on my Audi. I'm satisfied.
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November 2024 by N W
I called and talked to Alon at "The Taverna Collection" about a used truck they had for sale. He was very polite and helpful. Thank you, Alon!
Update: 7/20/2024, the truck I purchased was delivered July 10, 2024. Before the truck was unloaded from the trailer, I noticed a large dent in the rocker panel, which wasn't disclosed. I also noticed a lugnut missing on the front passenger wheel as well as the brakes, front, and rear that haven't been replaced per the inspection report. When the truck was unloaded, the ebrake was sticking bad and was squealing, and the cable was hanging. After the delivery guy left, I backed the truck up out of the way and put in drive to pull forward a bit, and it didn't move. I had a 5 day warranty, and with all these issues, I filed a complaint the same afternoon with the dealership. After 3 days, they messaged me and said they would be in touch, Monday AM, and set up a time to pick up. Since then, Alon and The Taverna Collection dealership have ghosted me. Don't buy from this dealership! Pictures coming.
Update 7/26/24: Received a call from customer service asking me questions about issues I have with truck. The woman said I can return but it will cost me 1,800 dollars. Taverna's website states if your unhappy then you can return if you notify them within 5 days or 250 miles. Nothing about it costing you anything. I discussed this with Alon, salesman, weeks ago, and nothing was disclosed about it costing the buyer to return because of Taverna's negligence. Their website also states full transparency, another lie!!
8/8/2024: Received an email last week stating if I wanted to return the truck, it would now cost me 3,498 dollars. It's doubled in price! This dealership, The Taverna Collection, is the most crooked dealership I've ever done business with!!!
8/22/2024: Taverna employee, Customer service, Bambi called me last week asking me to meet them halfway. I thought ok. She picked out an auto mechanic shop in the area I live in and asked me to get it inspected. I wasn't able to get it in until Monday 8/19/24. I dropped it off first thing in the morning and left the keys. On the way there, I kept hearing noises under neither the truck, thinking it may be a ball joint or something. I received a call later that afternoon, and went to pick the truck up. The noise I was hearing was the 2 front cab mounting bolts were missing! If I happened to get into an accident that possibly could have cost me my life!! Also, there is so much rust underneath the truck that it isn't fit to drive as well. Taverna never serviced the truck before shipping, dirty oil, dirty air filter, no windshield wash, doors creeked bad because of no lubrication and gas light was on. Look at their web page and it clearly states that all vehicle's are fixed both mechanically and cosmetically before shipping to customer. Im getting an inspection at the body shop and estimate as well. I sent pictures as well as inspection report to Taverna, attention Bambi, 2 days ago, and haven't heard a word. With all the rust, I and the auto mechanic think it had been exposed to saltwater. I used to live in Western New York State and never had a vehicle rust like that. Apples to apples, I owned a 2016 Ram sport and that didn't look anything like this truck, rust wise. It also looks like it's been in an accident with inner fender push pins missing and newer lower control arms installed and remember, the dent in the rocker panel that wasn't disclosed or repaired. BUYER BEWARE!!!
8/28/2024: Still haven't heard from Taverna. Take a snap shot of every email correspondence because they somehow have deleted some of the emails they sent me. Good thing I have snap shots and all email threads.
9/1/2024: Hired a lawyer!
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November 2024 by Rayann Mollineau
Thank you Jc for your time
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November 2024 by Tor Lumpkins
David and the staff helped me out in a great way and their service is superb.
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November 2024 by Chris Savage
Don't trust anything they say. They lie. We put a deposit on a car and they sold it. They refused to return our money. After 6 months of getting nowhere we bought a car for the amount of our deposit. They tried to get more money from us. They also never gave us the title to the vehicle we bought. Worst experience I've ever had with a business. Shocked they are still in business. Stay away, far away.
