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October 2024 by CAMILO THE GAMER
There are not enough bankers to help customers I had to wait 40 minutes even thought I had an appointment
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October 2024 by Danelle Smith
I had the worst experience at Wells Fargo. I was there to request a personal loan. I am there waiting. Ana refused to see me due to fact that I didn't have an appointment. She was waiting on her appointment to arrive. However, the customer in front of me didn't have an appointment. That customer left the bank and came back still was able to be seen. Ann was rude. I wish I was able to leave no stars. Please stay away from this bank!!!!
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July 2024 by Sue Jones
This places is extremely slow always understaffed. You come in and be here for more than 1 hours for everything. This is the branch that should have been closed down not the one on Miramar Parkway. Do not come here you are better off driving out the area even all the way to Dade County.
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July 2024 by Marie Elysee
How the hell they have 2 tellers working on a Friday afternoon? Please make it make sense. They just don’t care about our business at all. What a shame.
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June 2024 by Muntasir Aubak
Service is soo slow
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June 2024 by Omar Ghamandi
Absolutely terrible service. I’ve been in this line for over two hours waiting just to get my own money when I finally get to the desk they wanna give me so much problems just to give me my money because I am from Georgia and I came to Florida to get money and it’s only reason why because I’m trying to buy a car , absolutely terrible service
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May 2024 by Theo Williams
I have been a customer since 2012, the service at this location is unacceptable. There is no acknowledgment even if you have scheduled an appointment. I will definitely begin the process of closing all of my accounts.
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April 2024 by Brianna Irene
I’m just over banking with Wellsfargo due to this location alone. NO MATTER THE TIME, they are busy. Thats not the problem, the tellers absolutely suck. On top of it, the point of bringing cash to the bank is to put it in your account.
“The condition of the money” crinkled? “The money will jam the counter” okay, you’re a banker, count $100 in singles by hand? “It’ll take too much of my time” YOUR JOB IS TO COUNT AND HANDLE MONEY. Stupid kid with a stupid look on his face every time I’m there.
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April 2024 by Jennifer Castellanos
Please don’t go..
It is always an excuse to give you your money.
It is right, tellers take more than 20 mins to help you after you sent the request.(Drive thru)
I spent 38 mins :(
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February 2024 by Karina Torres
Excellent attention and kindness from Mr. Lester. Grateful for the explanations and treatment. Thank you so much
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February 2024 by Melissa Falcone
Hello, greetings, I love that branch, great parking, the service is excellent, I try to choose my appointments with LESTER PALMAR, a very attentive person and always with a great desire to serve the public, great success in that branch
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January 2024 by Owbeon Taylor
The wait time is horrible…came back each day for 3 days and every day I’ve been waiting for at least 30 minutes…all appointments are 1 week out which makes no sense
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January 2024 by stefanie ridgway
The staff at this location is very unprofessional. I have a corporate account and have recently had to switch to this branch. I wait in the commercial line and when I get to the window they refuse to help. Why have a commercial line if you can't help? I go inside since they claim that is the policy and Carmen refuses to help. I call and speak to Glenn and he also refuses to help. Be very careful if you go there as they also tried to give me less than my check was when I was cashing it. DO NOT GO if you can avoid it! I will be looking for a new commercial branch near my office.
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January 2024 by Youry Angel
Very un profesional staff that dont care about customer services and im referring to the bankers will definitely be leaving well fargo after more than 10 years with them and several accounts
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January 2024 by Moises Moreno Serafin
Excellent work
