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September 2023 by Vanilla Pie
By far one of the worst part stores this side of the Mississippi. The workers are incompetent, they took 30 minutes to find an oil filter. The worker that I was as unlucky to deal with was a long haired jug head. The guy was as useful as a bucket with no bottom. Like seriously there has to be a program out there to find people this incompetent and they all work here. God give you strength if you have to talk with alain.
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September 2023 by ellen day
Every time I go in this store Daniel harassed me...he is still doing it. I spend atleast 500$ a day and this drug addicted kid gives me a hard time about returning an item that I didn't use.i have a commercial account and I'm told that I must provide a paper receipt to do a return and even when I do they still do not want to return it..I'm getting so upset now that it'd bother me.if this employee is not disciplined than I'm going to call better business bureau. This guy is doing drugs right out front of the store in his car smoking Marijuana. Please someone from corporate needs to put a stop to this.i spend way too much money in this store to be harassed by some kid.
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September 2023 by CLARA RAMIREZ
David the manager is not an honest person. Try to steal a package from a friend. Don't go to this place.
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August 2023 by Farrel Owens
Don't EVER go here unless you have plenty of time to waste! Customer service is nonexistent here and they obviously love watching customers stand in line all day!
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August 2023 by Ruth Duarte
I came here because outside says FREE BATTERY TESTING AND INSTALLATION . The guy said he couldn't check my car because he didn't have a computer. So you guys should put outside NO COMPUTER to check cars or something. Is the first time I had ever heard this in an ADVANCE auto parts. I don’t think the guy wanted to help me at all.
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February 2023 by ERICK MARTINEZ
Came in at 8:30 and they wouldn’t let me in. They close ahead of time .
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February 2023 by Billy Marimon
It's okay with the exception that the stores are hiring more females and honestly and all due respect, the don't hardly know anything about cars and their parts
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September 2022 by Juan Moore
Very poor customer service! I bought a part for my BMW that ended up being almost $300 I paid with my card and had all of my receipts. I ended up not needing the piece and returned it in mint condition not even opened with the package and they decided to turn it back into my card which never seem to go through on their end. Long story short I am now taking them to court for a petty $300 that they could have easily returned without hassle. I would recommend going over to AutoZone or Napa where the customer service is a lot better and the employees are a lot more knowledgeable. Management needs to do a better job with their staff and attitude do not waste your time AutoZone and Napa are literally one minute away!
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August 2022 by G3
Great service, funny convos, fast servicing
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August 2022 by Treon Fletcher
So I was suppose to do a drop off for ups but the guy who answered the phone wasnt professional he didnt know what was needed. lied, and to top it off I wasted money going there on top of waiting 20 to 30 mins for him t ok anwser when I could have easily went somewhere else if given the right info this wasnt a good experience and they need to be more aware and professional as a staff
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July 2022 by Larry Taylor
Found exactly what I was looking for and good customer service.
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March 2022 by Matthew P.
Was rolling through town going back home from vacation in the Everglades, and realized I had a bad battery in my Toyota Highlander. Got a jumpstart at a state park, called ahead to this AutoZone, and spoke with Jose. Upon arrival, Jose helped me select the battery, and performed the install, his service was friendly, fast, and credible. Top-notch, professional. Got me out the door and back on the road in under 10 minutes Sets a new standard for service. Thanks a ton, Jose and AAP!
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February 2022 by Joe Taylor
Great service very helpful workers always
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December 2021 by Tony Pith (bynd_busy)
Great service! Was helped by Dannie. He a was super fast and super helpful ??.
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November 2021 by John Steindl
They said that they would install the battery, but when I got there, they refused to install.
