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March 2024 by J BTC is Money
This bank SUCKS! closed at 4pm on a Friday?!!Edit: I see that you took the time to reply to my review but apparently, this bank tried to resolve the issues with poor customer service by closing the lobby for most of the day. Two stars for a bank is laughable.
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March 2024 by Rogel Mir
Very good attention and professionalism from your work team, especially the manager Carolin Pérez, who helped me from the first moment, I recommend them ?
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February 2024 by Dabner Alvarez
The bank manager provided terrible service. When my wife and I went to open a joint business account, she was constantly flirtatious and overly forward, with excessive makeup, touching her hair, and displaying inappropriate non-verbal cues. She never addressed my wife and didn’t even make eye contact with her; it seemed like she was only talking to me, which was highly unprofessional and disrespectful towards her.
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November 2023 by Ernesto Baigorria
Garbage service, they should fire all the employees, they don't know how to deal with customers, in short, garbage service.
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September 2023 by Kerwin Sanchez
1 star because you can't do less, I spent two hours waiting for someone to attend me to open an account and I had to leave. The worst customer service you can imagine.
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September 2023 by steffanya rodrigues
friendly employee and good attention this bank seems like is missing personell but the service is great. went to get a notary so i was in and out but the cashier side was packed. all bofa banks are always like this. busy and little amount of employee.
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June 2023 by juan c zamora
The reviews are not at all accurate the people who work there are awesome!
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April 2023 by Bob Morgan
Always confirm an appt online if you need personal service. This location is in a poor area and the clientele aren't savvy to internet banking so the lines are long. I rarely go into a branch anymore but when I do I schedule online.
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January 2023 by Joanie M.
Worst customer service. Teller stops seeing customers to work on night drop deposits when the line is out the door. No oversight and they could care less about the poor people waiting for assistance.
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April 2021 by Joana V.
Horrible service and inept tellers. Don't waste your time going inside this bank. Waited in line over 30 minutes just to not get the service I needed. Not a welcoming environment for any customer.
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September 2020 by Krys Pizzza
Not even a bank private property
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April 2020 by altagracia artica
Just one cashier on Friday and SaturdayI don’t like to go there unless it is absolutely necessary. I have and account on the other bank across the St and they are faster , and courteous despite the amount of customers.
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February 2020 by Ariel Coka
1 teller attending 1 person at a time with a line of 5+ people in line every time I come to this branch office.
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December 2019 by Ahmad Rahman
This is worst bank, worst service ever, no one open any account with Bank of America over charge any branch I been there over one hour they never have more than one teller
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November 2019 by Lia Bustamante
The customer service is great. Unfortunately, they do not have enough tellers at this branch.
